kaushal
英國 · 獨自旅行 · 2026年9月
「Excellent 4 star property fairly suitable for a family」
+Excellent communication and trustworthiness of the staff. Very helpful
−Everything was perfect
kaushal
英國 · 獨自旅行 · 2026年7月
+Staff and amenities!!
−Distance and surroundings
「Not going to recommend any one」
+Nothing
−Every thing they offer service cleaning staff response front desk location view can’t say any thing good about the hotel
+Nice Every thing good
「You can see the original ambition, but the property needs serious upkeep」
+This is one of those properties where you can immediately tell that, at some point, a huge amount of effort and money must have gone into building it. The rooms are large, spacious, and there are touches throughout the property that hint at what the hotel was originally trying to become. Unfortunately, maintenance seems to have fallen behind that vision. The property does not really look the way the pictures suggest, and some amenities no longer function properly. For example, many of the jacuzzi setups in rooms were not working during our stay. There also is not much of an actual view from the property in the way the online presentation may imply. At the same time, I do want to acknowledge that Pahalgam and Kashmir tourism overall have gone through difficult periods in recent years, so I can understand that maintaining a large property consistently may not be easy. The absolute highlight of the stay for me was the housekeeping and room service staff, especially the women working there. They were warm, hardworking, and genuinely lovely to interact with. I also truly appreciated seeing women employed visibly in hospitality roles here. It felt empowering and progressive in a region w
−Breakfast was disappointing and honestly not worth looking forward to. That is one area the hotel seriously needs to improve. Overall, the rooms themselves are comfortable because of their size and layout, but considering the pricing, the hotel currently does not feel worth the amount being charged. With better maintenance and more attention to operational quality, though, it could become a genuinely excellent property again.
「We loved it , it was relaxing」
+Property were amazing loved the staying
「This hotel is not ready for international travelers」
+Location
−Refrigerator not plugged in and smelled strongly of fish. No staff available for breakfast. Had checked multiple times if a credit card could be used and told that this would not be a problem. Until we went to check out and then cash was needed
+The service rendered, the friendly staff and the lovely hotel room with jacuzzi was perfect. The aesthetics of the rooms were also wonderful.
−The breakfast menu can be improved.
Shafik
印度 · 商務出差 · 2025年1月
「Vale Lodge review」
+Ok
−Floor needs to cover with carpet.