Catherine
澳洲 · 獨自旅行 · 2026年10月
「Falls short of four star accommodation」
+Great location and public areas. Very comfy bed. Restaurant has nice ambience. Housekeeper Pip couldn't have been more lovely and helpful. Also, Matt in the restaurant was terrific.
−Toilet was not clean when I checked in, there was a large brown smear of something on the wall next to the shower, and there was no milk for coffee - apparently there had been a replacement housekeeper for the day. The regular housekeeper, Pip, was terrific. Bathroom overall was dated and toilet seat did not fit the bowl, slid around. Cupboard door of vanity did not fit the opening. Closet doors in entry did not close properly. They offered room service but there was no way to order other than phoning on an outside line or walking to the restaurant to order. There was no table to eat on in room. Food in restaurant is very good, but the menu hasn't changed in two years and gets old after several visits. Staff in the restaurant were mixed. Matt couldn't have been more helpful. One young woman had absolutely no interpersonal skills, simply took my order and disappeared until she brought my food, again with no interaction. I had to flag down another young woman to get a drink. When I asked to extend my stay, I was told there were no rooms except a premium upgrade, which would be an additional $200 on top of the room rate I was paying. However, when I checked on Booking.com it showed tw
Phillip
澳洲 · 情侶 · 2026年10月
「A thoroughly enjoyable stay with 100% chance of return.」
+Staff and accommodation amazing. Such a beautiful property with A1 restaurant.
−Slight bogong moth problem. Not too bad. They have exploded in Canberra as well.
Carol
美國 · 獨自旅行 · 2026年10月
「Make sure not to book during brown moth migration. Awful infestation.」
+Hotel is quite nice and the surroundings area is pastoral. I would highly recommend hotel if they hadn’t been experiencing a severe moth infestation. Make sure a stay isn’t during annual brown moth migration.
−The hotel knew the brown moth infestation was ongoing. Staff freely acknowledged there was nothing they could do to stop the moths from getting into the rooms. I killed dozens of them & got out of my room by 7:00. I would have left except it was a rural area with many kangaroos so dangerous to drive at night. The hotel had a responsibility to inform prospective guests, but didn’t care that the rooms were disgusting. Finally, bathroom in room 12 needs to be updated.
+The staff, the scenery, the food , the relaxation.., I wish I knew where to get the same bed pillows, there so comfy 😴
Timothy
澳洲 · 朋友團體 · 2026年8月
「Loved every minute. Rooms were lovely. The linens amazing」
+Loved the location. The semi rural setting with wide vistas and kangaroos were stunning. The restaurant and food were exceptional
−The pool isn’t heated. Would be nicer if it was and if there’s an outdoor sauna
「Positively delightful and I highly recommend a stay here」
+Everything was absolutely divine. The building was beautiful was interesting, the location is idyllic, the views stunning, the rooms are warm, welcoming and delightfully scented, the bathrooms modern, well thought out and allow for natural light, the staff are welcoming and informative, the facilities were everything we needed to enjoy our stay. We loved our time at The Oaks and we look forward to our next visit
「A lovely weekend stay in a beautiful peaceful setting with excellent food.」
+Quiet and peaceful, friendly helpful staff and excellent facilities. The food at the restaurant was top quality.
−Nothing but it is a bit pricey.
+The cleanliness
「Lovely and relaxing」
+Friendly staff and beautiful resort, felt like we were in Greece had a lovely European feel to it.
kristina
澳洲 · 情侶 · 2026年6月
「a beautiful place to stay relax and unwind」
+the breakfast was nice, it just took a while to come. the room was beautiful, the outlook was lovely, and everything was clean. there was a bath too, which was nice!
−the was nothing to not like.