Steve
英國 · 獨自旅行 · 2026年10月
「A regular stop for me」
+Always a 10/10 stay here
「Gorgeous hotel, super cosy and amazing food」
+High quality throughout, everything was immaculate.
「Comfortable and welcoming」
+Breakfast was excellent. Good choice of local produce well cooked. Roadworks are causing the inn huge problems and I hope they get some compensation for drop in trade
−Road diversion signs need to be clearer for travellers arriving in the dark who don’t know the area
「Staff were excellent. Thank you」
「Fantastic staff. Beautiful property.」
+Beautiful layout. Kept the original features with a modern twist.
−N/A
「Very nice old hotel」
+Very comfortable bed and pillows and good breakfast
−The constant fan/pump coming from next door area near to our room Roe. The fire door I shut twice next to our room. I looked in to check before shutting it and was obviously a staff bedroom 🥹 should not have been open at all when not inside or outside room
Richard
英國 · 獨自旅行 · 2026年10月
「Nice hotel ruined by lack of concern for customers」
+Lovely property, stylish with charm, waiting staff friendly and helpful, food good.
−Complete lack of communication. Just a tiny note at the bottom of an email about the access being blocked by roadworks leading to an hour wasted following google as instructed. Four phone calls unanswered. Only when I arrived did they tell me there is a back entrance to the carpark. Total lack of understanding. And then being corralled into the carpark at 3am because of a false fire alarm. Lots of disgruntled customers who would have appreciated some understanding words from the management. Such a pity as the hotel is lovely, the junior staff are lovely, but I wouldn't stay there again.
Mark
阿拉伯聯合大公國 · 獨自旅行 · 2026年9月
+The rooms were excellent and very clean
−The dining menu was to fussy there was nothing traditional or simple to chose from
「Really friendly, fantastically attentive staff. A really lovely pub to stay at.」
+Location and pub were fantastic. All the staff were super friendly and very efficient. There was a great atmosphere here.
−The evening food was of a very high standard although seemed more epensive than I was expecting. The brealfast was a bit disappointing. Bacon not crispy and portions on a small side. Great staff though.
「YOU PAY HANDSOMELY, BUT ARE TREATED AND DINE SPLENDIDLY!」
+The staff were all absolutely great, friendly, communicative, constantly on the go (no slacking here!), and got things done. It would be unfair to single any staff member out by name, so I won't. The food was exceptional, our evening choice of Roast partridge, celeriac tart, pickled walnut, smoked shallot and new potatoes with cafe de paris butter absolutely sublime. To cap it all for the first time in years at breakfast kippers were on offer at The Crown. Brilliant, well done The Crown. Last 5-10 years I'd given up enquiring at Hotels if they had kippers, they'd all stopped (too hard, no call for them, the smell offending guests etc. etc. Room 5 Fallow at the front of The Crown was characterful, not huge but decent size.
−Getting there was a NIGHTMARE!!, with electricty grid improvements being made for miles around with Road Closed notices at every turn. ( It appeared though that many of them could have been ignored, had we but known). The Crown are likely to improve their communication on this score by email a few days before a Guest arrives, currently rather bland and tucked away at the end after inviting you to pre-book champagne etc. The shower controls needed 10/10 vision and strong fingers to get the water from near scalding to warm. The bedside lamp operation also had its indiosyncracies. (Claire knows how to sort it out). The Crown is pricey BUT the quality of food and lodgings is commensurate. Well done everyone, and thankyou very much.