Jessica
美國 · 情侶 · 2026年11月
「Hotel Panamera was the ultimate Tulum escape,sun-soaked style, barefoot luxury, and service that made every detail feel」
+The hotel displays modern, imaginative decor. The entire property remained clean and well kept, including the rooms, dining areas, pool, and beach. Communicating with the staff was straightforward. The team at Hotel Panamera made me feel extremely valued and comfortable during my stay. Angie at the front desk was exceptionally helpful in arranging transportation and I appreciate her recommendations regarding the Tulum social scene as well as things to do. Erick Michel, the server, was super friendly, accommodating and knowledgeable about things to do in Tulum. I enjoyed the morning yoga sessions on the beach and the sunset evening sessions with the DJ on the roof at Hotel Panamera. I visited during the Mexican holiday, Dia de Muertos and the hotel did a very good job at recognizing the holiday offering unique and delicious drink and food specials.
Ielizaveta
加拿大 · 情侶 · 2026年11月
+We absolutely loved our stay at Panamera! We spent our honeymoon here, and it was such a wonderful experience. The hotel is incredibly beautiful, stylish, and thoughtfully maintained. Our room was cleaned to a high standard every single day, and the entire property was always spotless and well cared for. The staff were exceptionally friendly, welcoming, and helpful. Whatever we needed, they were always there to help immediately and made us feel truly taken care of. We also loved the evening DJ sessions on the rooftop , amazing music and such a great atmosphere! Everything about this place was special. We couldn’t have chosen a better hotel for our honeymoon. Highly recommend Panamera and would absolutely love to come back! ❤️
Carolina
秘魯 · 情侶 · 2026年8月
+Las piscinas, el ambiente, la comida y la atención del personal, tienen bicicletas para prestar
−Es un poco alejado y hace falta mantenimiento en los ascensores
Maxence
法國 · 獨自旅行 · 2026年8月
+Très bel hôtel, confortable et déco raffinée.
−Le cafe et le thé ne sont pas inclus dans le petit déjeuner, le resto est hors de prix et franchement pas terrible.
mengold
比利時 · 家庭 · 2026年7月
「prachtig」
+Ze doen daar echt alles om het je zo comfortabel mogelijk te maken. Een prachtige luxe hotel .Wij konden onze kamer behouden tot 16u00 zonder toeslag de laatste dag van onze vakantie. Regelmatig komen ze vragen of je iets nodig heb. Klant is daar koning. Eten ook heel lekker. Genieten van ons prive zwembad op het dak.
「Definitely recommend」
+Great location and pool, breakfast was good, staff super nice
−Room pretty basic, food overpriced
「Tolles Hotel, super Service」
+Das Hotel war richtig toll, sehr neu und super erhalten. Die Poolanlagen waren sauber und wurden täglich geprüft. Das Personal war sehr nett und hilfsbereit. Wir hatten ein Zimmer mit Zugang zum Strand, wirklich toll. Frühstück und Essen sehr empfehlenswert, wenn auch etwas teurer. Aber das ist in der ganzen Hotelzone so.
−Nachteilig ist das Seegras, das zu unserer Zeit da war. Hat aber nicht so sehr gestört, da man sich im Pool abfrischen konnte und die Liegen weit genug weg sind.
「Exceptional 10 out of 10」
+Absolutely incredible hotel, 10 out of 10…
−…at the same time we were rather disappointed with Tulum, overhyped and crazily overpriced
「Nice stay, bad timing」
+Great location, great room and views, staff is really great and accommodating. Despite what I'm writing in the next section, which was mostly a timing issue, I'd recommend it and happily return.
−There happened to be a wedding during my stay which they said wouldn't interfere with other guests stays besides the restaurant being reserved one evening from 5-10pm. But the event was very loud and went on until midnight. They didn't think to reserve any waitstaff for guests - the wedding party should have paid for their extra staff so hotel guests could still get drinks at the pool etc. Not the biggest deal but definitely an oversight considering it's hospitality business. The only food or drinks options were at the rooftop bar with a limited menu. The room had a "mini bar" which was nothing more than a little table with 2 room temperature bottles of water that weren't free and like a travel bag for sale. No snacks, no other drinks, no refrigerator- It was like, what's was the point?
「Not impressed.」
+Location was not bad to deal with. Great to spend alot of time with who you are traveling with.
−The bath room is always wet due to the shower not being enclosed. Not enought towels provided to sort this out. Room was alot smaller than anticipated. Most disgusting was the sink did not have a P-trap. This allowed the sewage smell to enter the room and not a pleasant smell to come back too. I requested that they fix it and they said they will look at it but did not do anything about it. The room continuously smelled of raw sewage.