Margaret
澳洲 · 朋友團體 · 2026年10月
+That they put myself and my colleague's rooms next to each other.
Ronwyn
澳洲 · 朋友團體 · 2026年10月
+Good position & friendly staff
Sandra
澳洲 · 朋友團體 · 2026年10月
「Comfortable stay.」
+Rydges is in a great spot. Great restaurant on the ground level. Easy walk to other cafes and shopping centre.
−Everything was great for the short time we were there.
「Very uncomfortable, and unclean.」
+Location
−Very tired and unclean. I paid a crazy price per night for a very old and tired room. The first room they gave me had mould all over the bathroom. The second was not much better. I would never stay at this hotel again.
「Not value to money. Over priced for the condition of the room, furnishings, appliances and items supplied.」
+Continently located. Cleaning staff were lovely. Beds comfortable
−Kitchen lacked a lot of essential items, had to ask at reception for plates (2 only in the room). Dishwasher didn’t work. Not enough soap supplied to hand wash dishes, and the supplies provided needed scissors to open… but no scissors in the kitchen. No hair dryer in the bathroom. Washing machine flooded the kitchen when used. Dirty clothes left on the balcony. Dining chairs falling apart, some unusable. Additional deposit taken from credit card not refunded.
+Location
−Watching young teenagers from my balcony trash the shared car park with the Rydges outside laundry. Then calling reception and explaining the situation and I could hear them laughing. So obviously didn’t take it seriously. They finally got security out to sort it out. The doors on level 3 should be locked so none can sneak in. You need more security, to many dickheads about.
「Good」
+Property looks clean.
−Some staff not friendly
+Staff on reception friendly.
−Locking the internal door after 10.00pm does not protect guests who want to go to the bar or Pokie room . Guests are forced to walk out the front door and walk around the block to enter via Moss on Wood entrance. This is more dangerous due to the number of loiterers in the streets late at night. There has to be a better and more convenient way as this is not thinking of their guests safety. Regular business traveller to Mackay but I wont stay there again .
bretton
澳洲 · 朋友團體 · 2026年9月
「Comfortable Stay」
+Great location, rooms are a good size with good separation between areas and are well setup to relax and undertake work. Just enough facilities within room for an easy stay.
−It was all very good. Ironing Board could be replaced
「Bed was itchy」
+Restaurant was lovely and staff
−The bed was itchy and we couldn’t sleep checked out at 4 am something was biting us.