+There was hair on the bed and residue on the side of the fridge. The sheets were stained, and the interior of the fridge appeared not to have been cleaned. The hotel kiosk was unhelpful, and there was a lack of in-person assistance. One staff member seemed to avoid direct interaction and was not fulfilling his responsibilities. The keys malfunctioned twice. The moisture bags in the room were full, contributing to a musty smell. The hallway had an odor of cigarette smoke. Showers were not optimal, as the tub was unclean, and there was no water pressure. Barefoot not advisable due to the poor conditions.
+Clean, easy video check in. No staff on location.
+Interesting check in procedure all done virtually. But quck to responsed to an issue. And in a frindly an postive way.
+The check in with the video kiosk was nice
+Sink drained exceptionally slowly and our feet got firty walking across the floor and kiosk check-in was pathetic.
+Difficult to check in. Could not understand the person on the kiosk????????!!! The room smelled, I have allergies had to have windows open to breathe. My husband saw bugs crawling across sill into a home. The shower was slimy, hair dryer was sticky to touch. Needless to say we will not stay at one of these hotels again.
+The price was good. The room was clean and it was nice and quiet. Close to shopping and restaurants.
+Had to check in to a kiosk
+I have never been greeted by a machine.in fact we weren't greeted. Machine was making horrible loud noises. Frequently. receipt was printed it said checkout at 1200 hrs. Gal said 11:00. Husb asked why the difference. Gal ignoring him. Finally said it's 11. Wasn't a prob for us, just wanted to know whyl. She just kept saying11. Worse yet only rm up r down. I can barely stand much less walk but she offered us no choice no elevator. Very painful to get to room. Then entire carpet in room was wet. Very bad experience I really think we deserve our money bk.
+New VIRTUAL staff Knowledgeable guy but the whole process was very impersonal Don’t care for the new direction