Anonymous
美國 · 朋友團體 · 2025年7月
「Good」
「I didn’t stay they wanted more money.」
+Nothing
−Clerk said she didn’t have my reservation . When I showed her the confirmation email she refused to honor the quoted price. So we left.
「Exceptional」
「Made the trip to Dallas very nice.」
+Very clean and nice. Good people.
「Bad」
−Roaches and rude woman checking me in around 2:30 am after packing my house up in a moving truck all week. I was hoping for a clean room that I could get some rest and take a shower in the morning. Walk in to the room roach by the sink, I slept with my clothes on top of the bed and left at 9:00 am because I felt rested enough to drive again on my way to Arizona. It had been a long short week closing on my house in Kansas, packing all my belongings on to a truck I’m sure I looked like a homeless person, the woman was rude, I reserved a non-smoking room traveling with my pet Beagle. Not pet friendly at all. Got into the room and had ash trays and the smell of smoke was heavy. My throat is still not right. Attaching the pick of the roach by the sink. I truly need a refund on this I have never requested such a thing but I was exhausted, low on cash and it was 2:30 am.
「It was good for the price」
+Cheapest and friendly desk lady
−It was ok
「Bad」
+Nothing
−The hostest was rude and disrespectful towards me and my two service dogs. She argued and basically called me a liar about my dogs being registered even though I had paperwork to prove it. She also charged me for my dogs as if they were just normal pets. I would not stay here ever again or even recommend this motel to anyone traveling with service animals.
「Sorry we made a reservation & stayed」
+The staff was friendly
−The paint was peeling off the wall in bathroom, no Wi-Fi, the shower was difficult to turn on, hard pillows, very little toilet paper, towels were thin & worn, very little maintenance. The place was old & was not kept neat
681jimmiew
商務出差 · 2023年10月
「Clean, comfortable」
+This is an older motel, all rooms ground floor. We stayed in 29 and it was clean. The tub had marks which initially looked dirty but turned out to be deposits from the hard water (hot water practically instantly.) Bed was firm but not hard, 5 pillows made adjustments easy. Fridge was very cold, microwave worked properly and the TV had 600 + channels,(not all of them working). The little 1 cup coffee maker worked, as well. Ice machine was in working order. US 54 is a very busy highway so I was grateful for the window unit (which had a fan only function) and the vent fan in the bathroom to muffle the noise. Glad I didn't read the many negative reviews from past years; wouldn't have given it a chance. We saved about $10 off of what the chains were charging. Motels seem very high priced in this little cow town (a flyswatter was furnished, we had to use it once.) Sign said continental breakfast but "due to supply issues" they didn't have anything.
chriscO5954TH
家庭 · 2023年7月
「Never been thrown out of a hotel before.」
+Ashley checked us in on Sunday 2nd July 2023. She was polite. She said I could park my vehicle with small trailer along the building next to the dog park, which we did outside room # 55. She then came over to turn on the breaker switch because the plugs, fridge and TV on the wall did not work. She saw where we parked and said nothing. The owner then came over and rudely demanded we move our car. I explained that Ashley had told us we could park there and had seen us parked there and that there were lots of parking spots available - we had taken two spots with our vehicle and trailer. The owner got very belligerent and argumentative with my wife and I and then said she was going to call the police, which she did. The police arrived and asked us to leave the hotel. The policeman was very professional and courteous and explained this was not the first time this has happened at the Regency Inn. I then went over to the office to get refunded. We had paid $141.25 for the room including for our two dogs. The owner refunded us $70.62 and kept the balance (50%) arguing that we had showered (which we had not), used a soap (which we had). I refused to sign the refund receipt so the owner refu