「2nd time staying at the Quay. Good location within walking distance to a variety of different locations」
+Very central to the event we were attending
「My day was good. The staff was helpful. The breakfast was good. The disappointment was the dining room of the top floor」
+The location was outstanding.
−The restaurant closed early and so did the bar.
Rudolf
比利時 · 獨自旅行 · 2026年10月
「Om terug te gaan」
+Ligging, inrichting hotel.
−Te betalen larking (met korting) heeft geel smalle plaatsen
「Fabulous location and very helpful staff. The room was clean and the King bed was super comfortable.」
+Location Layout of room Comfortable bed Fabulous bathroom
−No iron in room but not a big issue
Kirstine
英國 · 情侶 · 2026年10月
「Was good. Adequate. Disappointed」
+Nice room. Great location. Breakfast was nice.
−I booked a room that included parking. I called the reception spoke to Matheus and asked where the parking was and was told Wilson’s car park on the same street. On check out I was told I had parked in the wrong Wilson’s car park, but the car park next to the hotel had NO signage for Wilson’s therefore I had to pay an additional $50. There was only coffee in the room, no tea, shame! Carpet had staining next to the bed.
Elizabeth
澳洲 · 情侶 · 2026年10月
「Excellent location. lovey staff.」
+The location was excellent and the Community on Quay was the best breakfast I have ever had.
−The room was very comfortable but a little small
+Clean comfortable convenient. Staff were very good
−Overwhelming smell of bleach in corridors and room Cafe food was inedible
「convenient, quiet and central.」
+On site restaurant was surprisingly good; asian fusion, both eat in and room service. room was incredibly quiet for such a central location.
−limited hanging space. Large sliding door to bathroom made room feel cramped as it blocked the entry way when open, making hallway redundant and underutilised. Bedsheets were clingy fabric rather than crisp cotton, and lacked a top sheet. Don't forget to request an iron and ironing board from the front desk if you need one.
Benjamin
澳洲 · 情侶 · 2026年10月
「It served us well.」
+We stay here whenever we are in the city for events.
Loretta
澳洲 · 獨自旅行 · 2026年10月
+It was central, walking or driving distance to eatries. The bed was comfortable but the room was small.
−I'm giving this hotel a 7, I actually wanted to give it a lower score because of what the staff did. I stayed 1 night checked out before the check out time of 10am. They said my bond will be credited back into my account. That afternoon around 5.30pm I got a notification from my financial institution that money came out my account. I was shocked to see it was Quay hotel that debited my account of close to $360!. And this was not the bond money! My bond money was not refunded and I was charged an additional $360. I called and ask them why was I charged, they said it's a cleaning fee, that the cleaner spotted a spot in the carpet. The staff was surprised when I said my financial institution notified me. She said "oh you were notified?" So bizzare. I asked them to send this 'supposed picture of this stain' they did not send me anything, no picture, nothing. I was prepared to go back to the hotel with the police because that was day light robbery. They eventually gave me my refund. I'll never stay in this hotel.