Shakhzod
卡達 · 朋友團體 · 2025年3月
「Disappointing」
「Exceptional」
+Everything is amazing, the staff, the management, the view, the location, the breakfast.... but the best thing is the people who work there!! Thank you
「Exceptional」
+The location of the place is very beautiful, in front of the pyramids. The service is excellent.
「Read and make up your own mind - this area/location and hotel is not for the faint hearted」
+We were moved to different hotel on arrival. This was clean and comfortable.
−Our recent experience at this hotel has been far from pleasant. Firstly, at the address provide in the booking.com confirmation there was no hotel named “Premium pyramids inn” but there were several hotels with similar names. The transfer driver eventually found it by asking locals and calling the hotel. The hotel was located above Banque Misr bank, in a rather run-down area with large crowds of local people queuing to walk up to the Pyramids entrance. Upon arrival, we found the hotel to be shabby and poorly maintained. The rooms were in a bad state, though we were assured they would be cleaned when we returned. Running short on time, we reluctantly accepted the situation. While waiting for our guide, the staff informed us that they would move us to another hotel, Pyramids Sun Light Hotel, a 5-minute walk away. This hotel was slightly better inside, but it was situated near horse stables, and the area reeked of horse urine. The staff then requested a payment of $50, despite my booking.com confirmation showing a total payment of $30 including taxes. They showed me a booking.com page on their phone indicating a cost of $41.40 and wanted me to cover their commission fee of $8.64. Frus
「Cheap and cheerful, excellent value for money. Do not expect 5 star as this is clearly not」
+Location was excellent. Definitely value for money, excellent breakfast given. The staff were extremely friendly.
−The rooms were not cleaned on a daily basis. When we asked for the rooms to be cleaned, all that they did was make the bed and not clean out the rubbish nor clean the bathroom.
Abraham
德國 · 商務出差 · 2024年10月
「Exceptional」
+Very good work team. The staff is helpful and friendly. The rooftop is wonderful. All three pyramids are visible. Shops are everywhere and near taxis and buses. Very clean and very close to the pyramids gate.