「Disappointing decline in the fabric and care of this hotel」
+Having used this particular hotel at least twice a year over the last 14 years we have sadly watched it decline. Needs refurbishing badly . On entering the room the lights were already on and we were unsure if the room had been prepared . The package containing the spare pillows was not secured which has been in place since Covid . Stained chair , tv remote difficult to use as in poor condition . These issues have been the case for our last few stays and in complete contrast to other Premier inns we use eg Thirsk and Penrith which are much better quality .
Dazmeister22
情侶 · 2025年11月
「Very pleasant one night stay」
+Decent Premier Inn very friendly staff our waitress at breakfast Hanne was charming and very helpful. Great breakfast and good value evening meal. Excellent value for money.
Bubbles73uk
獨自旅行 · 2025年11月
「Excellent for an overnight stopover」
+I've stayed at many Premier Inns over the years and this is quite an old one but the bedroom was clean and comfortable with good facilities. Receptionist at check-in was absolutely lovely - very engaged and welcoming. I would stay here again.
「Never again.」
+Started off badly when ignored at reception whilst receptionist and relief manager finished their conversation about spoons. Went down twice later regarding the cleanliness but no one on reception. Never have I seen such lack of cleanliness in a Premier Inn room. To pay £95.00 for room only at this standard is a disgrace. I will not be using them again.
+La chambre était impeccable et le personnel fort agréable
「Good for a premier inn.」
+Good for a Premier Inn (quite a few are going downhill lately). Room was okay, apart from 2 broken light switches. Road noise tolerable. Restaurant next door is pretty good. I’ll be back next year.
T4235TZianb
商務出差 · 2025年11月
「Excellent stay」
+Stayed here from the 14th of October to the 30th 2025. I've stayed in quite a few premier inns up and down the country and I can honestly say this one is by far the best. All the staff here are really helpful and try to make your stay as comfortable as possible. But I must give a special mention to Ruth. This lady is so caring and goes above and beyond to help you with what ever you may need. Ruth is a credit to the premier inn chain.
「Excellent Service」
+Last week my partner and I stayed two nights at this hotel and were checked in by the lovely Ruth on reception. On entering our room it was extremely cold and we were unable to adjust the control box on the wall so went back to report this to Ruth. She was the only member of staff on duty so was having to deal with a busy check in desk besides any issues which arose. She soon found time however to come to our room but was unable to fix the heating problem, so give us another (warm) room. She even assisted us with moving our belongings and when we returned later in the evening after going out for a meal there was a bottle of wine waiting for us. This is what I call dealing with a problem in the correct way. Thankyou Ruth l
bonniebW5117DF
家庭 · 2025年10月
「Warm welcome as always」
+Our yearly visit to Grantham to meet up with friends and family and once again a warm, friendly welcome as we walked through the door . Our family room was spotless, and we had a large bag of popcorn waiting for us as the hotel was promoting movie night and even supplied a list of movies on for the night. I felt this was a lovely touch and the kids enjoyed it. See you next year!
emmagL2460XY
情侶 · 2025年10月
「Faulty towers !」
+Massive disappointment from the start! Beware of room 28 on the ground floor the worst premiere inn we have stayed at by far , from the dodgy electrics where we feared being electrocuted when turning on the light by the bed the bathroom fan which was so noisy and actually done nothing for the steam ! The shower which every 5 seconds changed between scalding hot water to freezing cold which was fun and when you need the tv to block out the noise of the dodgy fan and for some light without being electrocuted only to find the remote didn’t work & the previous guests hair in the bath and clingy on to the tiles ! For the price we paid to stay here for one night we are extremely disappointed ! AVOID at all costs !!! Also we did request to change location to the Lincoln premiere inn and was told that transferring is not allowed!