+Staff was very quick and knowledgeable
+My wife and I enjoyed our stay. The selfie mirror was cool. The room was clean, the staff was friendly and helpful. The parking was convenient. The window view from our room wasn’t the greatest and the smell in the room was unpleasant, but we made it work and would stay there again.
+Lovely hotel reallygood location near stores
+Positives: We were greeted by friendly employees upon arrival, and the check-in process was simple. Our room was clean and modern. We felt safe once inside the hotel. Negatives: Our room key only worked for a day, and we had to go to the front desk to get new keys daily. Each time we requested housekeeping services, we noted that we had three guests, but there were never three sets of linens put in our room. The ice machine and water dispenser were located in the basement, but the water dispenser did not work. However, small bottles of water were provided in the lobby. On check-out day, a man banged on our door fifteen minutes before check-out time and told us to check-out.
+This place, although they are trying to turn it around, is still a work in progress
+We stayed here, it was our first time staying here and in the Bronx in general. It looked a bit sketchy, but honestly had no problems/trouble in terms of safety. Parking on the property was convenient and a big part of why we stayed. There was free coffee and tea offered almost all day/night which was nice. The front desk staff were not helpful, however the housekeeping staff were amazing and very friendly! For example, I asked the front desk for an iron for my clothes and said I needed it urgently. 30 minutes later, I went back to check-in and the front desk person said it was coming. I ran in to 3 different housekeeping staff right after and none of them knew what I was talking about, but proceeded to help get me what I needed immediately! This happened with other things but this was an example of the difference in staff. We needed an affordable, clean, safe place to stay and as far as our trip was concerned, we had exactly that! The walls/ common spaces weren't the best around but our room was very nice and clean. Overall, would stay here again if need be.
+IF YOUR GOING TO THE BROX THIS IS THE PLACE TO STAY!!! MY Daughter and I stayed here for one night to see the Yankees Game. We were greeted as soon as we walked in. Check in was simple. Parking was easy and there were plenty of spots right front of the main entrance. When we received our room key we were told we were downstairs, I asked if we could have a room on the 1st or second fl no problem just like that we had a room on the second fl. We had 3 pieces of luggage all on the heavy side The gentleman behind the counter helped us carry them up to the second floor non the elevator. The room was clean the bed was so comfortable I slept in way past checkout time They allowed us to stay for a small fee. I wish all hotels did this!!!! My daughter and I walked to the stadium about a 15 min walk. The folks in the neighborhood were friendly and respectful. We used Uber on the way back because we were tired. I would definitely stay here again. The woman at the front desk was very friendly and sweet!!
+NO CLOSET. NO WORKING INTERNAL LOCK. Not "luxury" by any stretch. Everything is old, tired, and poorly maintained. I intentionally didn’t look at the AC filter - guessing dirty and moldy. AC was barely adequate while "on full" for days in the seventies. Wouldn't be adequate on hot days. Sink cracked, shower walls marked, but shower curtain new and plumbing worked. Not business friendly. Only one chair, which is built for lounging, not desk work. I used it as a doorstop, wedging it under the door handle to replace the broken security lock. No place to hang clothes - drawers only. No iron or ironing board in the room. Bed was rounded on the edges; slept fine (in the middle) by myself. Hotel is isolated. The Melrose train station does not service MTA. Found bus or ride service to the station at 161 street and Yankee Stadium to be the route that felt safest. Trains reached most of Manhattan in 30- 45 minutes. Would I repeat? No. Did I make it work? Yes, and so can you. But as between pod hotels and here, I'd pick the pod. You get what you pay for.
+Decent location
+Terrible