F5669SGvalb
朋友團體 · 2026年6月
「Beware.」
+Amenities are unavailable, or in complete disrepair. No staff was reachable at volatile times. No security staff. I'd hate to see the kitchen after my experience with dinning there.
「Place was nasty」
+Nothing
−Found pills on the floor, room heat and air didn’t work, bar of soap for the shower was already open. Room was nasty. Big waste of money.
「Left at 2am.」
+Check in.
−Woke up to a party at 1230am, couldnt call anyone couldnt complain. No help, walls are like paper. Door between rooms lets light through from the other room. Can hear the tv and a party next door. Nothing around the hotel for 20miles to eat or drink. The "restaurant" =Pizza/ calzone etc, with a 20% gratuity included at the "restaurant". sorry Im not eating any place where im forced to pay gratuity and looks rundown with nobody there, no pictures, no ambiance. You should just include that gratuity in the price and if people dont like that then they can not eat there, but to call it gratuity? I just wanted something to take to my room, and im going to wait for them to make it then take it to my room after paying 20% for what? You should just pay your employees a proper wage for what they do. Rather than make your customers pay your employees for what they dont do? Whole place looks rundown, low light and no care. Didnt know if i was walking into the restaurant or the lobby, whole place looks lack luster, a whole room by the front that looked like it was a store or something with nothing but empty refrigerators and displays? Left this place at 2am! Couldn't stand it! Waste of $.
「We will be back again and have some of that Stromboli」
+We love the simplicity of the property, reminded us of the 1960s Lodge. Our dinner was the Stromboli, which was excellent and very affordable and we had a nice breakfast as well. The other bonus is it’s very close to Monarch ski Mountain.
−The bed could’ve been firmer
「Infuriating that I spent money to stay there I think I'm getting sick now that I'm home.」
+Nice view
−Run down, over priced, smelled of marijuana. Absolutely disgusting. TV was broken, mold on the shower curtain and on the bathroom ceiling. One of the rooms I rented wasn't cleaned at all, Absolute ripoff.
「Horrible. Do not stay here.」
+Nothing.
−The staff were unfriendly. It took forever to get into our room and when we finally did, it was completely uncleaned. The sheets hadn’t been washed and there were poop and blood stains all over them. There was also bloodstains on the trashcan and on the bathroom floor. I took videos of everything and left after 10 minutes of being there. I am still waiting for someone to return my call to get a refund as the front desk staff were nowhere to be found when we left.
Kelseyjd
美國 · 情侶 · 2026年1月
「Dirty」
+The location was convenient to Monarch Pass
−The room was dirty when we arrived. Linens etc. had been changed, but there was obvious dirt on the bathroom floor and trash in the coffee bin. The tub drain backed up immediately and left scum and muck in the tub.
B4164ANchristinem
家庭 · 2025年12月
「Worst motel stay ever - SLUM LORDS OWN THIS PLACE」
+We came to Monarch Mountain Lodge with our out of state family in hopes to have a great vacation. We had kids and adults who were looking forward to enjoying the pool and hot tub. Unfortunately neither were actually warm and or working properly. The front desk staff stated that they had not worked in 4 months. I was given the number of the general manager/owner named Kelly Ritz, who very rudely yelled and hung up on me when I told her of our disappointment. Sadly this hotel is very run down and unsanitary. We had a mouse run across the floor and decided to end our prepaid 3 day stay. The owners/property management of this hotel are slum Lords and this hotel could needs a huge uplift. There were multiple other issues/hazards with our 1 night stay, such as TV's not working, mold in bathrooms and doors locking children inside of adjoining rooms. Beautiful location but horrible building conditions! The staff was nice, but unfortunately they cannot do anything about the conditions of this place. Please do not waste your money on this rundown motel as you'll be very disappointed, and possibly hurt or sick!!
「Great (though dated) spot」
+It’s no luxury resort, but it doesn’t claim to be. Staff was kind and helpful. It’s clean - my room was spotless, the bed was comfortable. There was very warm water in the shower and sink, no it wasn’t scalding hot, but it wasn’t cold. My room had a microwave and small fridge. I brought an extra blanket and I’m glad I did, so maybe consider that. I always sleep with an eye mask, and I use earplugs when I stay at any hotel. I did notice a fairly sizable gap under the door to the hallway so I rolled up some towels to block that light and sound coming in. I didn’t have any issues with sound throughout the night. If you’re skiing Monarch - I highly recommend this very adorable and convenient spot.
「Just stay away. Place is gross.」
+Nothing, it was Dirty, dated, dark, uncomfortable.
−Everything. The manager was abusive and rude. She fraudulently charged my credit card and I’ve filed a BBC complaint.