−Που δεν προσφερε παρκινγκ στην τιμη του δωματιου. Και που ετρεχαν νερα απο το ντουζ στο δαπεδο του μπανιου
Claudia
西班牙 · 獨自旅行 · 2026年10月
「Disappointing service for a 4-star hotel」
+* Modern, clean facilities * 24-hour reception * Fast room service
−* Housekeeping: My bed was barely made on several occasions, with the pillows consistently left out of place. * Missing bath mat: After the first night, the bath mat was never replaced, so I had to use my hand towel instead. * Broken bathroom dispenser: The soap dispenser was broken and was never repaired during my stay. * Personal belongings: I found one of my belongings on the bathroom floor, underneath the sink. I have no idea how it ended up there, as I had kept all my belongings neatly organised. * Minibar and checkout issues: Staff entered my room to check the minibar, but the two items I had consumed were never replenished or properly recorded. When I raised the issue, the charges were not even showing in their system, which made the checkout process unnecessarily long. Finally, the restaurant experience was also disappointing. Perhaps this is a cultural difference, but I was uncomfortable with a fully enclosed area being designated as a smoking section, particularly when the windows could not be opened. Overall, the hotel has good facilities and potential, but the attention to detail and service fell short of what I would expect from a 4-star hotel. Unfortunately, the repea
Syuzanna
法國 · 情侶 · 2026年10月
「Parfait」
+Rapide check in
−Le matelas
Dimitar
保加利亞 · 情侶 · 2026年10月
+В ресторанта храната беше вкусна. Персоналът любезен.
−Банята не се отводняваше правилно.
Olga
西班牙 · 朋友團體 · 2026年10月
「INCOMODIDAD TOTAL POR CULPA DE LA RECEPCIONISTA KARINA」
+La habitación estaba bien aunque no muy limpia
−La recepcionista (Karina), nos estafó en el precio contratado a traves de Booking, nos quitó el desayuno, se rio de nosotros, no nos hicieron las camas, no nos cambiaron las camas y al reclamarlo la mujer de la limpieza empujó y menosprecio a uno de los huespedes.
meir
以色列 · 朋友團體 · 2026年10月
「טוב בסך הכל」
+שקט ונעים לשהות בו
−רחוק מהמרכז
−המיטה לא נוחה יחס פקידת הקבלה היה מזלזל ומעליב בקבוק המים בחדר היה כבר פתוח ולאף אחד לא היה אכפת
Petar
保加利亞 · 情侶 · 2026年10月
+Хотела е чудесен базата е много високо качество
−Персонала е под всякаква критика нямаше пиколо въобще в хотела и рецепципнистките са неадекватни
Angel
保加利亞 · 家庭 · 2026年10月
「Overall, we had a good stay」
+It was very cozy and comfortable.
−Some of the reception staff were rather rude and unprofessional. Additionally, locking the outdoor parking area is a very inconvenient decision, especially considering that the parking area directly in front of the hotel remains open 24/7. This is particularly frustrating for families with children, who may need access to their vehicles at any time, especially in case of an emergency.
hayrettin
英國 · 情侶 · 2026年10月
+New place very clean
−Workers has attitute they are looking unhappy for some reson