「They attempted to charge us extra for our 6-year-old despite a “free child stay” policy, gave conflicting information ab」
+Good shower, good location
−They attempted to charge us extra, claiming that our 6-year-old child was not included in the booking and that we had only booked for two people. This is despite the fact that the room was advertised with a “free stay for your kid”, which we specifically paid for. We also requested two double beds and one separate bed for three people. When we arrived, the room was clearly prepared for three guests, including our child. Nevertheless, staff insisted that he had not been included in the booking. Their own policy also states that children under 7 are not charged, which makes this situation even more confusing and frustrating. Additionally, we were refused luggage storage, even though this service is advertised on their page. The night before we left, a staff member confirmed that they would store our luggage and there was a misunderstanding about the extra charge for our kid. However, the next morning, a different staff member,the same one who asked for extra payment for our child,said they were fully booked and could not store it. When we explained what we had been told the previous day, he dismissed his colleague by saying they were “not the sharpest one,” which was extremely rude a
maria del mar
西班牙 · 朋友團體 · 2025年12月
+Ubicación perfecta
VIRGINIA
義大利 · 家庭 · 2025年12月
「Bellissimo soggiorno」
+Struttura pulita e posizionata al centro
−Tutto positivo
「Not worth the money」
+Location is good
−WiFi isn’t working in the room. Staff couldn’t fix it. They have to contact IT who was off on Sunday. Even on Monday the issue wasn’t resolved. Their system disconnects you from the WiFi after 2 minutes max. It’s not a hotel. It’s a motel. The door on the street is closed and you have to ring a bell so they open to you. Then you have to climb the stairs for 1 floor with all your luggage to reach the reception.
+Quiet , great location.
Giulio
義大利 · 家庭 · 2025年12月
「Weekend Natalizio」
+Posizione centrale, pulizia e gentilezza personale.
−Wifi e tv con qualche problema di linea, ma non ha inficiato sulla vacanza.
「Great location and accessible staff」
+The location is perfectly in the center of town and was easy to walk around and get souvenirs and food.
−The door to get into the building is hard to get used to at first but the staff has been helpful and are available 24/7.
Deborah
英國 · 朋友團體 · 2025年12月
「Very comfy & friendly great location」
+very spacious, beds were super comfy, rooms were very clean & good shower. Staff were lovely
−Would have liked milk with the drinks facility & bigger towels
Federica
義大利 · 情侶 · 2025年12月
「Consiglio」
+Stanza molto grande Comodo il letto e il cuscino Ottima davvero la posizione
−Renderei più luminosa la stanza
Renáta
匈牙利 · 朋友團體 · 2025年12月
+Nagyon kedves volt a recepciós hölgy.