+Great location
「Koresh Hotel」
+Decent hotel for the price. One piece of advice is to check which room they will give you. I arrived and was put in a room on the ground floor -- not the best room if you consider noise from the street. The hot water did not work. The hotel guest services offered to switch rooms at no cost. My new room was located on the second floor of the hotel, and offered much more comfort. It was spacious, and there was the added benefit of a small fridge. One of the shower doors did not open or close so well. Given all of these factors, I would say that this was a decent stay. I would recommend speaking with guest services in advance and ask for a room that is above street level.
+It was clean and the staff were nice and friendly.
「Really bad experience w/ hotel and hotels.com」
+No idea how this hotel gets the positive reviews it does. But note that almost all are at least two years old. Does not offer the most basic services like a water-heating kettle or luggage storage or iron. Staff speaks essentially no English. Had to communicate through translation software--including to convince them that room had been prepaid through hotels.com. Staff could not get TV to work. Tried to address issues (including possibility of checking out / switching hotels w/o penalty) with staff and via hotels.com. Hotels.com could not communicate w/ staff either. Emails from me and from hotels.com went unanswered. After the stay, got an email from hotels.com that said the hotel never answered, that it was basically my problem, and that these are tough times for hotels. Rooms are also more rundown that is typical at this price point in Jerusalem. Also pretty depressing w/ one tiny window. On the upside, the staff were really well-meaning and tried. And the location is great. But don't stay here. There are waaay better options for similar price in the area. Really disappointed w/ hotels.com service on this one
Verified traveler
2019年12月
「ランドリー設備なし」
+２泊以上の場合、必ずランドリー設備の有無で滞在先を決めるのですが、ありとの記載にもかかわらず、実際はないといわれました。 ティッシュやスリッパなどもありませんが、部屋は広々としているので、何に重点を置くかで価値が決まるホテルだと思います。
Verified traveler
2019年11月
+Very nice hotel in good location for transport, the city centre and the Old City. The room was lovely and clean, and the staff were friendly and helpful. You receive a voucher for breakfast which is not in the hotel itself , it's in a cafe called Cappit. Although a 5 minutes walk away, it was worth it as It was wonderful. You get a good choice and I recommend the Cappit breakfast from the menu - eggs of your choice with little bowls of different things to go with them. I will definitely stay again.
Verified traveler
2019年11月
「Huge suite」
+Although I don’t recall requesting this type of room, we were put into a 2 bedroom, 2 bath suite. It was cavernous, cold, and without any character.
「Not so good」
+The service was great. The location is near by a lot of places. BUT The breakfast at the coffee shop inconvenient. The walking forth and back made us do checkout early. The service not good at all. Waited one hour till we got the food. And was less things to eat then i make at home by myself. Other thing the room was so empty like i felt they put a bed, tv and closet and it’s done. No mirror in the room. No pictures. No carpets or any desk or any feeling that i am at vacations. The small on top window gave no day light. No tv remote though they found us another one. No place to put soap in the shower. Really? Why do i need to put on the floor?? Sorry. The cost of the room isn’t worth it it’s too high and i was so disappointed
「Great Experience, Fantastic Staff」
+The hotel is wonderfully located and run and maintained beautifully. Modern and cozy, and so close to the Jaffa gate of the Old City portion. Staff were incredibly kind and helpful, especially Jessica - she helped with bookings, directions, and even checked in on me when I took ill during our trip. Only criticism I can offer is breakfast. The hotel does a meal voucher with a local cafe that is paid for with their service. We experienced a few issues with breakfast each time we went. I’d say skip the hotel’s offer for breakfast and find a cafe anywhere else nearby - you’re near several in the Jaffa center area and can find better deals.
「Professional service much appreciated」
+Everyone on the staff, from reception to diningroom went the extra mile in providing excellent service.