Venture818499
商務出差 · 2025年7月
「To be forgotten」
+I was in this Hotel for 6 days. An experience to be forgotten! No air conditions and it was almost 40 °C degree only a weak fan in the room called “air conditioning”. I choose a Hotel with the restaurant, all the dinners were already paid but it was a nightmare. No possibility to chose anything, the meal was already decided. in a Cantine is better. I informed them that I don’t eat onion and garlic and I was served with garlic smashed potatos and onions and sausage which I had refused the day before. I think in Gail people are treated better.No napkins, no bread…Never more
Nathalie claudine
朋友團體 · 2025年4月
+Gentillesse du Personnel localisation à 2 pas du centre
「À bientôt」
+Superbe séjour dans un endroit très propre et de qualité. Personnel accueillant et sympathique. Au plaisir d’y retourner .
+Great location and friendly staffs. The room is spacious but kind of outdated.
Verified traveler
2024年12月
「OK hotel but not great services」
+On a good side, the hotel is conveniently located in the city center. The rooms are clean and very comfortable. The major down sides are that a) faces a very busy road; b) terrible WiFi connection; c) inconsistent quality of breakfast: in my case it was excellent on weekend, almost non-existent on Monday, and mediocre Tuesday. Overall, the price was too high for the quality provided. There are better hotels in Sofia downtown. Do not recommend this one
+No heating or air conditioning.
「Great choice」
+Nice hotel close to Vitosha Blvd , nice rooms ,breakfast is ok! I will return!!
+OK, if you just wanna spent 1 or 2 nights is fine. Reminds me of the 80's hotels that we see in the movies. Definately not a 4* but a 3*. Staff is friendly and helpful. Bathroom needs renovation and the room needs noice isolation (I could hear the next door couple shouting) Not really impressed!
「Old world comfort- great breakfast」
+Old world elegance with decor. Room and bathroom fine, though Staybridge request walk in shower ( if they have) . Breakfast was very good. A bit of a walk to attractions ( cathedral mosque etc) but liked a couple of local restaurants- more authentic.
+One of the worst hotels i stayed. The first day i arrived at 19:45 and there was a man at the reception who didnt speak English, a sign on the desk said that the reception was opened until 20:00 but probably they left. The room was ok but the tv wasnt working and the ac was noisy and in the toilet run water suddenly. The windows didnt have thick curtains so the neighbors could see you. So i spent the first night in dark and with no tv, Next day, and after my complains to Expedia, they changed my room and they gave me a suite (as they said) . On the third day i noticed that the maid didnt clean my room but i didnt say anything so as not to offend her. But on the fourth day they didnt clean my room so i had neither clean towels nor soap or shampoo. I asked the reception why this and another man (who also didnt speak english well) told me that when you stay more that 3 days they dont clean the room every day. In expedia by the way it is written that they have daily housekeeping. After my complain they cleaned my room but again they didnt put any soap so i had to use one small bottle for 3 days!!! in my room there were ants. Also they say that they have a restaurant until 24:00 but the