MALAY
阿拉伯聯合大公國 · 家庭 · 2026年10月
「good hotel to stay for families. Paid extra for a balcony room, though it was available.」
+Location is good. Break fast was good. Vegeterian options available.
−Can be improved to offer more services. Pool water was too cold, cant access most of the times. So useless facility in a season where weather is cold.
Shari
印度 · 獨自旅行 · 2026年10月
「Good」
+Excellent in hygiene as well as food and facilities and good location and valley view of balcony..value for money...
−Some bad smell from washbasin but manegable
MOHAMED
印度 · 朋友團體 · 2026年8月
「Pool very far」
+Play area
−Swimming pool
+Overall it was a good stay, but there are some things to be corrected. Out of two days stay there was no shower gel in the washroom. Faucet was also not working properly
「Should have use the new generation tv. Change the cable network. Wi-Fi to be changed.」
+Good coffee shop, good game area, swimming pool is good.
−Room was not as expected. Small room, TV was an old generation cable. TV channels were all stuck. Cannot able to see any thing on it. Wi-Fi was very bad and poor connection. Had to use my own wifi modem. Very bad experience with family for vacation . I booked thinking that Gokulam park in guruvayur was excellent. But in Munnar it's worst.
「Go for it if there are no other places to stay!」
+There was nothing much to like about the property. Maybe the bulding
−While the staff members were polite and courteous, the overall service experience reflected a lack of adequate training and operational coordination. The front office associate who accompanied us appeared unfamiliar with the resort facilities and services, and basic hospitality gestures such as offering luggage assistance were unfortunately missed. Requests for simple essentials, including plates and drinking water, took considerable effort due to the restaurant being closed, although the team eventually arranged them. Breakfast options were also quite limited and fell below expectations in terms of variety and overall quality. Considering we paid around ₹5,500 for a balcony room, the overall experience and service quality did not justify the price.
Williams
美國 · 情侶 · 2026年4月
+Really great and accommodating staff, they made me feel welcome
−View is just ok, but overall good value for the price
Oved Shimron
以色列 · 情侶 · 2026年3月
「מלון גדול וטוב」
+חדר גדול ומרווח
−הראו לנו חדר טוב יותר ומפואר, אך לאחר שראו הזמנת בוקינג נתנו לנו חדר אחר.
+Everything good
−There’s a furniture scraping noise from the upstairs apartment at night.
ranjith
印度 · 朋友團體 · 2026年1月
+We've been here for 2 days, and the staff are super polite, and the food's great too.