Carlos Henrique
巴西 · 朋友團體 · 2026年3月
「Ótimo hotel, mas alguns probleminhas atrapalharam a estada.」
+O hotel é uma graça, de extremo bom gosto. Quarto amplo que possui até uma pequena cozinha e um sofá. Cama confortável e roupa de cama e banho limpas. Quarto extremamente limpo. Não fica perto da praia, mas está perto de vários restaurantes.
−A ducha estava emperrada e direcionada para a porta do box, o que fazia com que o banheiro encharcava todo. A ducha era boa, mas não permitia regulagem. Faltou água por dois dias no quarto de nossos amigos no terceiro andar. O hotel é semi-presencial, ou seja, nem sempre tem alguém no hotel. Fizemos contato via telefone e ninguém respondeu. A água voltou, mas atrapalhava toda nossa programação. Uma hóspede que conseguiu reverter a falta de água, muito estranho.
Robert
美國 · 獨自旅行 · 2025年11月
「For $35 a night I can’t complain at all even with the staff being basic at best」
+Center of neighborhood. Very convenient to any restaurant, bar and grocery.
−Nothing really. Staff were good and dismissive; very. Danna in particular.
「Bel établissement, un suivi serait necessaire」
+La qualité de l etablissement
−Manque de matériel dans la cuisine, défaillance dans la filtration des piscines individuelles et piscine commune
Laurence
瑞士 · 朋友團體 · 2025年4月
「Bad」
+The check in desk was beautiful
−We got to know the check in desk to intimately because no receptionist showed up even though we waited for over 45mins.
Robert
美國 · 獨自旅行 · 2025年4月
「The Best.」
+Check in was quick and kind. Location; perfect. The staff super helpful and the room was amazing. Will always stay here again.
「Bad」
+Location
−Upon arrival, there was no receptionist at the front desk. After waiting for quite some time, we discovered that she was sleeping and only arrived later, which is highly unprofessional. Additionally, no one assisted us with our luggage, even though we had to carry everything up to the third floor ourselves. Once we entered our room, we found that there wasn’t even a bottle of water provided, which is a basic necessity. To make matters worse, the shower pressure was extremely weak, making it very difficult to use. On 12/02, both of our room keys stopped working, leaving us unable to enter our rooms. Once again, there was no one at reception, and we had to call multiple times for someone to show up. It turns out the staff were just hanging out in one of the rooms. When they finally arrived, they didn’t even apologize and simply told us to contact Booking.com for compensation. Additionally, we experienced multiple power outages, and each time, we had to call reception again to get it fixed. The level of service here was unacceptable,no one was ever available, and when they did show up, they were indifferent, never greeting guests or even offering a smile.
+The hotel itself is amazing the layout to the views only inconveniences were that there’s no place for your belongings no place to hang anything and no mirrors or chef/restaurant onsite this should be changed from Expedia’s website because finding out in person there’s no restaurant or chef puts a damper on anyone’s trip and pockets. The water pressure was also very low and our private pool was never cleaned other than that the hotel was aesthetically pleasing just not up to par in certain areas but I would stay again knowing what I know now the peace and tranquility I absorbed while there made up for the inconveniences. I would recommend others to stay here also it felt like Morocco in Mexico.
「Good」
+staff was very helpful and nice. it has a nice coffee shop next door
−I could hear the neighbors from my room, I didn't get my room cleaned until I asked why and staff told me i should ask if i want your room to be cleaned and in specific time frame, The small balcony is very unsafe.
「I'm afraid I wouldn't recommend this...」
+It was nice to have our own terrace area. The styling of the hotel looks fantastic. They helped us book a last minute airport taxi after our first booking cancelled at short notice. We liked the cafe they recommended for breakfast.
−We weren't provided with drinking water on arrival and only spotted the reception area water fountain after a couple of days. The shower was AWFUL and I ended up filling a water bottle from the sink so I could wash my hair. The shower leaked into the bathroom. No towel provided for feet after stepping out of the shower, and there was nothing to clean or dry with in the kitchen area. The location is bad - far from shops or activities, down an unmade road and hard to find in the dark. We left behind some lost property, which we know is our fault, but they said they didn't find anything, and when we described exactly where we left it they just ignored us. Some of these are small fixes that could make the experience much better
「Very good」
+Night shift staff Charlie was very helpful, he so efficiently arranged the scooter, laundry and restaurant for us, truly appreciate! Nice rooftop pool area.
−Morning staff is friendly but less efficient. Location is little far away from the center.