Katharina
德國 · 家庭 · 2026年11月
「It is simply unacceptable to pay such high prices and receive a level of service that falls so far below expectations.」
−I am extremely disappointed with the level of service at Cullinan Belek. Considering the high prices we pay, the service is far below the standard one would expect from a hotel of this category. Unfortunately, this was not an isolated incident, but a series of unacceptable situations: * German-speaking staff: We were told that German was spoken, but in practice, communication in German was not possible. * Morning robotics activity: We experienced problems with the booking for the robotics activity. And we were told there will be no activity only after arrival to Kids Club. * Water at lunch: We had to ask repeatedly for water, which was only brought after we had finished eating. No water at all!!! * Water slides: The Guest Assistant told me the slides were closed. When I went to check myself, there were already many people using them. I was then told they had only just opened. This raises serious questions about the accuracy of the information provided to guests. * Beach service: I ordered items for the beach, but nothing was delivered. * Padel court: I booked a court for 6:00 p.m., but there was no lighting. When I asked for it to be switched on, the Guest Assistant claimed it had
GULAM MUSTAFA ASHFAQ
坦尚尼亞 · 情侶 · 2026年8月
−The food in the main restaurant was always the same the dinner closing time was too early the snack restaurants close soo early and the food was not good as the reviews and for the money that i spent it was not worth
「Luxury Resort」
+We’ve just return from a 7 night stay at the Cullinan Belek and we had a fabulous time. The hotel and all the amenities are very high end luxury and all of the food that is cooked and served there felt like it was Michelin star quality. We had a superior duplex swim up room, which we loved as the we spent time during the day at the water park and then would return to the hotel pool to have some quiet time. The beach is a very short walk from the water park and we used some of the water sports activity. One very big positive is that you never had to reserve a sun lounger as there were always plenty around the pool and at the beach. There were 3 lunchtime restaurants as well as the main restaurant to eat and all had plenty of choice. Then there is a 24/7 bistro restaurant that you can use anytime. We used the main restaurant at breakfast and for our evening meal, and there was always plenty on offer, and we especially liked that some food was behind a glass counter so you had to ask for it, which is great, as it means less food being wasted and more hygienic where food is served to you rather than people touching all the food. We have to specially recommend the Indian food, the chefs
maria_chumakova
家庭 · 2026年8月
「Thanks for vacation to the best resort and great people」
+It’s really great resort where we have just finished our second vacation and plan to come back next year again. We have 3 kids, one is already an adult of 18 years old, and twins are teenagers. We stayed for almost 2 weeks in August this year. Why this place is so good for our family and we recommend it to different ages: 1) really great choice of food, restaurants, 2) entertainment (shows and especially parties which is good both for parents and especially our oldest son, he is a real fun of them and one who asked us to go only to this hotel again and again), 3) sport facilities with really good trainers and, 4) finally but really important - great people from customer service or assistance team who truly takes care about you for 24 hours per day. Let me express our appreciation and gratitude to the people who made our stay really comfortable and relaxed as fas as it was possible, who helped us a lot when our daughter needed to visit a doctor and even a hospital, and who do not care just because of their job but because of their really great hearts and sincere wish to help personally - to Kateryna Cinkirt and Abdülmalik Öztürk (Malik) from customer assistance team, who helped us s
「Amazing family holiday」
+Just returned from a 14 night family holiday with our 17 year old twin girls staying in a top floor golf view family room. Had an amazing time and cannot fault anything! Greeted at reception with Moet and chocolate strawberries before being shown to our room. View from our room was just amazing with huge double balcony and sun loungers. Room cleaning was very good. Never any problem finding a bed round the pools, we ended up enjoying the pool outside the indoor pool, lovely and quiet. Had excellent roller skating waiter service round all pools, best service we have had over many Turkish hotels. Also loved the Pier bar where Unsal looked after us very well! The service all round was excellent but especially at the Irish Bar where we experienced outstanding service. Food in the buffet was very good and we all loved the outside seating areas. Tried all the lunch à la cartes and enjoyed them all, especially the steak at the 24/7 and Yamas. Visited the Turkish, Italian, Japanese and Steak for evening à la cartes and although there was an additional charge, we enjoyed the change from the buffet and well worth the experience. The Beef restaurant was our favourite, a lot of food though! Dr
Wanderer35647004205
家庭 · 2026年8月
「Férias 2026」
+Great hotel and service. Good food and all inclusive service.
C5148UImartins
家庭 · 2026年8月
「Family Summer holiday」
+A great experience at the Cullinan hotel. Water park was perfect for kids. 13 rides that were ideal for kids and would keep our boys busy all day long. The walk from the hotel itself to the pool area was perfect, with a coffee station situated just as you leave the hotel lobby before you begin your walk to the beach. The hotel layout was great with the circular booth area and live music in front of the hotel, the diamond show centre closer to the beach and the Galapagos night club right next to It. Perfect way to enjoy your entire evenings at 3 different spots. The hotel room was spacious and the views of golf course were stunning. Sunsets were beautiful. We loved it all and will definitely be back.
「We hebben genoten en zullen Cullinan Belek aan een ieder aanraden!」
+De hygiëne en vriendelijkheid van het personeel.
−De deur van één van de douches in onze hotelkamer ging te goed dicht, het was van binnenuit niet open te krijgen.
G371NRkristys
家庭 · 2026年8月
「Great hotel and staff」
+Stayed for 8 days with family (3 young children) hotel was great and staff were amazing, nothing was too much bother. Very helpful and great with kids. Lots of entertainment to keep the young ones busy. Waterpark was excellent. À la carte restaurant prices were reasonable and kids menu is the same in them all. Would recommend and will definitely be back.
「Otel」
+We are very happy with the parties that took place during our stay. They were very entertaining. We enjoyed the music. We really liked the way that the stuff was really attentive towards us and making sure our vacation goes very fun. They were always notifying us about all of the events and all of the parties that will take place and we especially enjoyed the ones that were on on the beach party and it was very we made very good memories here and we would recommend it to everybody