「DO NOT GO HERE!! It is disgusting filled with bugs and a mess」
+Upon arrival, the room conditions were completely unacceptable. There were bugs flying around the room and on the bed, the toilet was would not stop running and was so loud , no hot water , stains on the bed , the list goes on! Not to mention the horrible smell throughout the entire hotel. This created an unsanitary and unsafe environment. In addition, the toilet would not stop running and was making constant noise throughout the room. Upon booking, we went with this hotel due its good reviews but we were falsely advertised. Due to these conditions, we decided not to stay at the hotel and left immediately after checking in. The room was not suitable for accommodation, and we could not reasonably remain there. The management had nothing to say and took no responsibility for anything. Do not book here!!
+I would definitely stay here again, even though the bed felt like I was sleeping on a box spring. It was in a great area.
+Basic , clean and nice staff
+This one is all about location. The breakfast was okay but not fantastic. The room was small with NO COFFEE. Not many amenities but the staff was helpful and pleasant and you are steps away from the Uffizi and tons of great restaurants.
+Great location! I loved my experience there. I would Definitely return.
+Very convenient place. It was a bit noisy at night due to being close to a popular street. Not a deal breaker for us though. Staff was super friendly. Breakfast was not so great.
+So the hotels best feature is its location right in the heart of the old town area. So the sites are walkable as are dining options. However the breakfast offered is a mediocre continental one. My relatives bathroom flooded and I had to ask for a room change which did happen thankfully although not offered. The hotel plumbing is old and in need of repair. But it was clean and the beds are comfortable and room sizes aren't bad.overall.
+The hotel is very basic, but it has the essentials you need for a trip. There was a strange smell coming from the bathroom, and I had to keep the AC on all day and night because of it. The first room I checked into was 113, but the window was broken. They moved me to room 111, which was bigger, and I appreciated that. The front desk staff were great,there was a lovely young lady and a helpful gentleman named Mahen. They were both very kind and accommodating. One more thing to mention is the shower, the hot water only lasts about 10 minutes, so you have to be quick. Other than that, everything else was fine. I loved the location and Florence overall. Thank you.
+Spacious room, very clean, and with a good location. The staff was friendly and professional as well.
+Perfect accommodation.