Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 172 reviews.
Kate
Australia · Couple · November 2026
“Brilliant location great hotel”
+New - clean well maintained and cared for hotel - staff are excellent furnishing lovely
Irra
Australia · Couple · November 2026
“Good stay but doesn’t give a wow factor”
+I love the interior design
−Curtains were dusty. I was misgendered on a letter and tv greeting.
Carni
Australia · Couple · November 2026
+Amazing design, layout and decorated -can tell everything is of the highest quality
−I extended my stay couple times, (because its so beautiful there) and each additional booking on top of my original had another deposit for couple hundred per night. So ended up putting down a thousand dollar deposit for my week stay at Hyde. Waited 5+ days so it to come back to my account, so had to have a very cheap holiday waiting for my shopping spending money to come back into my account. Overall i understand but was something they can look into hopefully in the future for guests
Sarah
Australia · Couple · November 2026
“Amazing”
+Was a beautiful facility, location and service
−Nothing
Renae
Australia · Couple · November 2026
“A great stay in the Perth CBD”
+Beautiful hotel, great design and amenities provided were lovely. Large and spacious!! Would recommend
−Our king room had a horrible view outside onto a whole roof full of air conditioning and vent units. They need to make this window frosted to detract from the ugly view that ruined our room with the curtains opened!
Mark
United Kingdom · Couple · November 2026
“Exceeded expectations. Stayed in pool side room.”
+Good choice of various items for breakfast. All lovely.
−Nothing
Abhijit
India · Group of friends · November 2026
“Doesn't deserve a 5 star!!”
+Big room with a big bathroom and spacious dressing area.
−The breakfast! For a 5 star property the breakfast was very average with same ala carte menu served everyday! We booked a room with view and the view provided was of garbage bins from the next property!! Totally unacceptable when they charge for the view! Noise in the room...a strange droning in room 807 didn't let us have a good sleep the first night hence we requested them to change the room so for the next 2 days we were shifted to another room at Floor9. Next to the coffee maker, they had kept a pack of dates and a hydration salt pack where it was written as sample pack and no where was the MRP mentioned. They charged us AUD40 for those!! Being in a 5star property we assumed it's a welcome treat and moreso when it was not kept inside the minibar! Really very cheap act by a 5star property!! Ideally they should compensate us for that noisy room but instead they charged us for sample packs!!!
Rebecca
Australia · Group of friends · October 2026
“Fun hotel in the city with funky rooms. Nice restaurant and bar on site with great staff”
+Funky rooms, great size bathrooms.
−Pool area could have had a little bit more seating.
Jessica
Australia · Couple · October 2026
−My friend and I stayed at Hyde Perth on the 2nd of October, and unfortunately, our experience was extremely disappointing. During our stay, we ordered two drinks totalling approximately $50. After waiting over 40 minutes without receiving them, we had to leave and went downstairs to request a refund. The first bartender we spoke to informed us that we needed to speak with a manager. When the manager arrived, she explained that the refund would need to be requested through WhatsApp. We found this quite unprofessional, but we didn’t want to make a fuss, so we agreed. We were assured that we would receive confirmation of the refund. However, we never received any confirmation or our money back. Since then, we have contacted the hotel multiple times in an attempt to resolve the issue. Unfortunately, no one has seemed particularly interested in helping us. After several attempts to follow up, the manager eventually told us that she had no recollection of the situation and essentially couldn’t help us. For a hotel that charges premium prices, I find this level of customer service completely unacceptable. I’m not sure why the hotel would assume we would fabricate a story over $50, but we
Ahmad Ariff Azmi
Malaysia · Family · October 2026
“A new and trendy, aesthetically pleasing hotel with very comfy rooms in the heart of Perth CBD.”
+The hotel is located centrally in Perth CBD and convenient to restaurants and shops. The reception staff was efficient, attentive and very friendly. The hotel and rooms itself has a nice trendy aesthetic, comfortable, and great for our overnight stay.
−Only valet parking at the hotel and the drop off/pick area has only two car spaces infront of the lobby. The ala carte breakfast service can be improved for efficiency. Speaking from a hospo background, I felt for the floor staff needing to trek across the lobby to get food from the kitchen and back to serve at the bar lounge...Having said that brekkie was excellent though!