Contact us
Tell us what you need and we'll take it from there. Most people find their answer faster with one of the three below.
Write to us
Our booking support is available 24/7. We read every message and reply as soon as we can.
I already booked
Pull up your booking with the reference from your confirmation email, then change or cancel it yourself.
I own a property
See what listing costs, what you keep, and how long it takes to go live.
Send us a message
Our booking support is available 24/7. We read every message and reply as soon as we can.
Operated by Utter L.L.C-FZ
Meydan Grandstand, 6th Floor, Nad Al ShebaDubai, United Arab Emirates
support@myhoteloffers.com
This page is shown in English while the translation is with our legal reviewers. The English text is the version that applies.
Reservations, payments and booking help
We send your booking confirmation after the property or our booking supplier confirms the reservation. A payment authorization alone does not confirm a booking.
For prepaid partner bookings, our travel payment partner collects your payment. For a pay-at-property rate, the property collects the stated amount. Check the payment schedule and any separately payable taxes before booking. Direct partner bookings follow the payment terms shown at checkout.
Utter L.L.C-FZ runs myhoteloffers.com and handles booking inquiries. Our team coordinates reservation, payment and cancellation problems with the booking supplier or property. The property provides your stay and handles arrival arrangements and on-site services. Contact us through the contact page with your booking reference for a booking problem.
Support is available 24/7 through our chat, messages on your booking, and support@myhoteloffers.com. If check-in is today, include your booking reference and check-in time. Response times vary by issue.
Frequently asked questions
Quick answers about prices, bookings, payments, cancellations and listing a property.
Payments are processed by our payment partners, such as Stripe. Your full card details go straight to them and never touch our servers.