“Superb”
Barry
菲律宾 · 情侣出游 · 2024年12月
“Towels were too small, the blankets were too small. No parking was a big negative. No SR DISCOUNT.”
−Towels were too small. Bedding was so small it was pathetic. No food, no parking. No senior discount. The Loft in Tacloban is 1,000 times better. Location was the only thing that we liked.
Barry
菲律宾 · 情侣出游 · 2024年12月
“In town, basic but clean.”
+No breakfast. Location was great.
−Restaurant was nonexistent.
Bernard
澳大利亚 · 朋友结伴 · 2024年9月
“Very good”
+The cost and location OK, when extensions are complete it should be an improvement
−Quite a lot of traffic noise, No real breakfast choice.
Valdez
菲律宾 · 情侣出游 · 2024年8月
“Exceptional”
“Superb”
Edmundo
菲律宾 · 商务出行 · 2024年7月
“Pleasant”
−No parking lot.
“not worth the price”
+Staff was very polite while telling you they will not solve your problems.
−Room was very small for price. Cockroaches everywhere. The sheet was too small -did not even cover edge of mattress. Staff said that was the only size. Water pressure so low the shower just dripped when turned on full. Electric outlets did not work. Who charges premium rates for this?? It was worth maybe 250 pesos per night. "Your Choice" should be to choose any place besides this poorly run scam of a hotel.
Expedito
澳大利亚 · 独自出行 · 2023年8月
“Horrible Receptionist / 0 customer service”
+Location
−Rude receptionist
“DISASTEROUS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”
+I booked on-line a de-luxe 3 bed room but was shown a 1 bed room on arrival after a 7000 mile two journey flight lasting 23hours plus immigration and 2nd flight connection waiting time plus 3 hour taxi journey time I was in no mood to be given inadequate facilities having paid in advance for my de-luxe booking . Miraculously THEN my deluxe 3 bed original booking was made available to me AFTER a fairly vehement exchange of my sincerest English / Tagalog Vocabulary == l was no Longer -- I admit == Mr Nice Guy . After their starting off on their wrong foot the Staff proved then to be really exceptional in every possible way and were then really very very helpful for the rest of my Family stay . The Hotel is central to Catbalogan in obviously a very very busy and extremely Noisy Traffic Connobation in which the hotel is TOTALLY Inadequately soundproofed double glazing wise with No corridor door / Hotel Entrance Noise Resistance Doors --- So All the Main Road Noise comes straight into the Hotel Day and Night from The Numerous Heavy Lorries and The Constant Coaches and Literally Hundreds of Motor Cycle Cabs === NON STOP . ALSO When I made my booking it WAS NEVER DISCLOSED THAT THE HOTEL
−READ MY BLOG ABOVE. ----- I Will Write You A NOVEL OF COMPLAINTS ....