Collins
美国 · 家庭出游 · 2026年10月
+The staff switched my room right away to a first floor room for my handicapped mom.
−No breakfast available due to kitchen being redone. Coffee maker didn't work properly, set to one cup, it sprayed water out of both.
Magic
美国 · 家庭出游 · 2026年10月
+Nothing I got cheated out my money an now im having stay in my truck
−When I get on line an resivate a room can it says none refundable an that my stay is confirmed an it takes my money I expect it to just be that not some shady shit little writing were they will charge you for a deposit we'll why the hell is my stay confirmed if you new there was a 100 dollar deposit then you should have took it the same ducking time you took my money for the stay that way you new I wouldn't. Of had the money hell I had 64 fucking dollars of the 100 deposite an my boss tried paying with a different card an yall wouldn't even let him this is bull sht an if it's last thing I do ill make sure this shit stop you ducking can't just still my money because you won't to put some bull shit on the bottom of a page after you you no that you done got the top half looking all good like everything's done an then throw some bull shit out there at the bottom mother fucker im looking for a room trying go down the road im not sitting doing my nails all day
Frank
美国 · 情侣出游 · 2026年10月
“Fair. Room was nice. Bed was comfortable.”
+Location
−Old, only one elevator worked two were broke down. Water in the morning for a shower was lukewarm.
Tamara
美国 · 家庭出游 · 2026年10月
+Easy of location
−States they have a pool which is why I booked for my kids but upon arrival sign said closed for maintenance on that day of arrival checked next day still closed come to find out pool was completely closed. No hot water at all in shower. Toilet ran constantly
Tiffany
美国 · 家庭出游 · 2026年10月
+Everyone was so nice
−We were there for the Twenty One Pilots concert and that place was FULL they only had one elevator that worked that kinda stank but other then that worth the money.
Haley
美国 · 独自出行 · 2026年10月
“I stayed at this location for a concert and the staff were very understanding that my check-in time would be later than”
Gibson
美国 · 情侣出游 · 2026年10月
“Rude staff. Nasty room. No breakfast. No heated hot tub/pool. Bad parking”
+It was disgusting
−The staff were rude. Room had bed bugs. No breaks even though it’s advertised.
“Not the best”
+Easy access to highway
−The building is run down. They are renovating the kitchen so the advertised complimentary breakfast was not served and no alternate arrangements made. The rooms are old and in need of renovation. Bathrooms are dingy with paint peeling on tub and there was no fan to put on to keep the shower from fogging up the mirrors. In hindsight i should have paid $100 more to stay at the Sheraton.
Catalina
智利 · 独自出行 · 2026年10月
“They should say that everything is under maintenance and be cheaper because of that.”
+Room is okay. Huge and comfortable bed.
−Everything was under maintenance. Only one elevator working, had to wait more than 10 minutes to going down and leave during last day. Pool was also under maintenance. The building is old and so far from downtown, but at least have one bus stop nearby. Restaurant for breakfast was also under maintance, thats why they don’t offer it. Shower doesn’t have hot water, i would call it slightly cool. The curtains were falling down and the room is very dark.
“Rude Staff, Unprofessional, won’t book here again.”
+nothing
−the lady at the front desk was rude and seemed like she didn’t care whatsoever and had an attitude. We called and talked to a lady on the phone as well as emailed the property of changes prior to checking in. Wasn’t given a call back regarding the cancellation of our booking reservation, as well as not getting a response back through email as well. Bad customer service, get a new front desk lady. Thank you.