Taylor
美国 · 朋友结伴 · 2026年4月
+Close to the water, very clean, large room, helpful staff, a great stay!
−The online booking service was difficult to make changes to
Melissa
美国 · 情侣出游 · 2026年2月
+Was fun!!!
“Very disappointed!!!”
+DO NOT BOOK UNLESS YOU WANT TO BE DISAPPOINTED! I made the reservation for this hotel months in advance through booking.com. I receive a confirmation from booking.com and the hotel. 4 hours prior to check in, I was notified by the hotel that they were overbooked and my reservation had been canceled. I was give a phone number of a third party to call and try to get rebooked. The options given were unacceptable and we were unable to continue with or trip. I should have read the reviews of this property, as it seems this property has done this in the past to several customers. I will never book this property, and am seriously considering not using booking.com again.
−The property could have honored our reservation.
“Exceptional”
+We love Sunee!
Jeffrey
美国 · 独自出行 · 2025年3月
“Exceptional”
+The staff is the best in the business…,so friendly and helpful. Love this place.
+Beautiful views.
+We got upgraded to the top floor with a great view!
SBVegasAdventures
美国 · 朋友结伴 · 2025年2月
“Nice place for a weekend getaway”
+I have stayed in hotels all over the US and the world and this was one of the coziest. It is a timeshare so they may ask you to attend an optional benefits review or something along those lines but it's not required if you are a timeshare owner already. Customer service was great, no issues there. The building seemed a little dated but was fine overall. The room was huge, like a small apartment and probably the biggest hotel room I have ever stayed in. It had everything you could possibly need including a full kitchen with appliances and cooking utensils. Bed was comfortable, we slept very well and overall had a great stay. Room was clean and comfortable and had a nice balcony. I look forward to staying here again the next time I am in town.
+I love the Sandcastle! I was so pleased to see new carpet and furnishings. It was a little road weary the last few years. The hot tub really needs an upgrade, but otherwise it was lovely!