Graeme Kirkham
英国 · 情侣出游 · 2026年10月
1.0“🚨 Genuine security risk here 🚨”
−Avoid this place, massive security risks here. We had booked for 2 nights ready for a wedding locally (28th Oct - 30th Oct). We went to check into our room at around 6pm, (room 7) with the pin code given to us in the confirmation emails. Upon opening the door, there were already guests in the room, who seemed just as shocked to see us opening there door as we were opening it 🤦♂️. We then tried to contact the hotel managers on the 2 numbers left in reception. Both of which went unanswered whilst calling a dozen times. We eventually left a voice message and a text in the hope we'd get a call back but nothing. It was getting late so we managed to book somewhere else. It's now 2 full days later and the hotel are still yet to come back to us (zero contact). Booking.com have confirmed a refund is being issued in 7-12 days, but no apologies, no answers just weird. Their automated system even messaged us to rub salt in the wounds.
Lesley
英国 · 朋友结伴 · 2026年10月
5.0“Okay - reasonable value for money”
+Comfortable beds Good tea and coffee selection Location
−Hotel confirmed that we would get two twin rooms (as per our booking). However, we were given two double rooms. Heating was only on for a very limited time so the rooms were cold
MOHD YUSMAN
英国 · 家庭出游 · 2026年10月
9.0“enjoyable”
+good stay
−the water heater is quite slow. but it is ok.
Punshon
英国 · 情侣出游 · 2026年10月
8.0+Very comfortable bed
−Musty smelling cupboard
carol
英国 · 朋友结伴 · 2026年10月
10.0+Excellent right in middle of llangollen. We let ourselves in and out. Had all info we needed.
Chris
英国 · 朋友结伴 · 2026年10月
10.0“Excellent”
+Everything
−Nothing
Tibor
匈牙利 · 独自出行 · 2026年10月
8.0+Központi helyen van.
“Great location let down by the noise and parking taken up by staff at the cafe making the noise”
+Location
−Noise was awful right outside banging music
Ruthanna
英国 · 朋友结伴 · 2026年9月
10.0“Great location in centre of Llangollen, lovely clean room.”
+Great location, easy check in. Lovely room with three single beds, really clean, newly refurbished with original features retained. Very quiet outside during the night (Sunday).
−Took quite a few attempts to do keypad on main door for some reason.
“We found it very pleasant.”
+Nice room, good location.
−Problems with keypad entry and no-one to help.