“Not the best city view in a city view room.”
+Arrived late due to travel delays. Was able to have room service first night. Limited menu but nice. Had reserved City View room, see pictures for view advertised vs actual view. Room was nice and clean but as stay progressed housekeeping did not remove trash, replace water cups or restock mini bar. Never repaired latch on door as requested. Asked to replace dirty towels and bathrobes on 3rd day by putting in tub per instructional card. They just rehung the same dirty robes. Replaced only half the towels. While the hotel is further from the city it is nice and quiet. But honestly maybe not worth the addition cost or travel time. Staff very nice and professional.
“Excellent !”
+Excellent !
+Everything was very good.
+Great hotel location not great for city access
+very good
+环境好 服务好
+Really well maintained and top quality hotel On the hill. Great view Highly recommend
+The Staff from start to finish was amazing. Everyone we interacted with was above and beyond helpful and attentive to our needs. The level of hospitality they showed during our stay was some of the best we have experienced in the world. Next trip to Lyon we will not event think about staying anywhere else.
+Villa Maia was absolutely outstanding. This is as all luxury hotels should be. From the bellman to the reception…flawless. How all the staff seems to remember your name as you come and go is amazing. We also give high praise to the concierge Francois who flawlessly and graciously welcomed us to Lyon and made all our dinner reservations! Merci to all!!!!
+Not only is this place beautiful, it has a wonderful view of the city below. I can’t say enough about the stellar service and hospitality from the staff. I love this place and will return!