“Receptionist behaviour with customer is very arrogant”
−We booked SPA as a package, but Receptionist denied to provide massage free of cost
Raghavendra
印度 · 情侣出游 · 2026年3月
−This was my second visit to the property after a pleasant stay in 2024 with a group of 21 people. Unfortunately, this time the experience was extremely disappointing, and I would neither visit again nor recommend it to others. I had booked through Booking.com and paid via their secure link, receiving confirmation from both my bank and the website. However, during checkout the manager created a ruckus, questioning the payment despite my bank statement and Booking.com executive confirming it on loudspeaker as already paid. Even they received a printed confirmation infront of me from booking.com. He raised his voice, made rude comments about being fraud, and claimed the hotel would never receive the money from crap site like booking.com now!! They wanted me to pay again to them!!! It took nearly an hour to resolve, and the Manager continued making rude, unethical remarks until we left. Please mind the following before booking this property; 1) Very basic breakfast with no variation. Lumped upma, hard idli with chutney, bread with literally melted butter like water to save cost, scraps of omlette with tea/coffee/juice for a charge of Rs. 200/head. 2) Apart from 2 rooms, all rooms have
Elluri
印度 · 朋友结伴 · 2025年2月
“Superb”
Nirmal
印度 · 朋友结伴 · 2024年6月
“Very good”
Shamil
印度 · 家庭出游 · 2024年6月
“Superb”
Ranjini
印度 · 家庭出游 · 2024年4月
“Pleasant”
“Very good”
“Great place but little overpriced”
+The property itself... the ambiance, location and the staff. The facility is so calm, rich in its elegance and very good staff. Every point is maintained very well.
−Although the properly is highly rich in heritage values, the facility inside the room is not as par with the pricing. All rooms have twin beds only with very small cots. This is major setback when couples stay here. Also a kettle and coffee/tea facility will be a plus.
Arjun
印度 · 独自出行 · 2023年10月
“Superb”
Ajmal
阿拉伯联合酋长国 · 家庭出游 · 2023年10月
“Exceptional”