Culture21407055073
家庭出游 · 2025年12月
“Disappointment!”
+I was very disappointed. The room was a quarter size of the pics. Nespresso machine broken, instead of a king bed, it was a double, was cold at night with no extra blanket, breakfast wasn't very tasty. The staff did lower the price due to extreme disappointment, not their fault, they were very kind. Owners needs to make big improvement.
minnaferzigerf
情侣出游 · 2025年10月
“Disappointing”
+Luckily the room was clean and the staff was pleasant. Otherwise this hotel is an overpriced disappointment. Our room was so small that the maintenance worker moved the bed in order to open his ladder to fix the curtain that fell off the poles when I opened it to get some light. The bathroom hardly has room for the toilet and the stall shower. There is no breakfast included and they charge US $65 extra for a late checkout after Shabbat. I like trying new hotels, but this made me miss the Orient Hotel five minutes away which, for the same price includes breakfast, a late checkout and a room 3 times the size.
+The staff was unbelievably attentive. Always there to help in any manner. Would definitely stay here again!!!
+Superb staff and great customer service. Wonderful breakfast.
+Beautiful old hotel with very very gracious and helpful staff. Great location. Recommend
“Magical day in Jerusalem”
+Excellent location. The hotel has a lot of character. The staff was super friendly. Rooms are beautiful.
+The property did not look like the pictures. It was dark and musty and hard to find the front door. When we told the front desk we were not happy, we were told we could leave but would owe one night’s stay. We said fine and booked another hotel. On our way out the door, the man said ‘ my Mistake- you have to pay for the whole stay’. This is not ok. We are hoping Expedia will help resolve this. Thus far, there has been no response. This is also unexceptionable. We won’t hurry to use Expedia.
“3 charming nights.”
+I stayed in this hotel on 3 separate occasions during my 3 week visit to Israel. One night wach time. Beautiful hotel. Great location. The staff was super nice, friendly and helpful. Pro tip: the falafel place next door is awesome.
suebD2035KF
情侣出游 · 2025年3月
“Vacation in Jerusalem”
+Amazing Hotel and service. Wonderful attentive staff in beautiful Jerusalem . Special extra shoutout to Mustafa who took care of us during our stay. Lovely rooms and beautiful terrace. In the center of the city near shops, restaurants and the old city.
“delightful hotel”
+A lovely interesting building with a very warm welcome. Great breakfast served to the table. Only criticism was that the room was cold and the bathroom floor freezing. Our visit was January!