Anonymous
美国 · 情侣出游 · 2025年8月
1.0“Bad”
+The property is shutdown.
−Paid and never got my money back even if the place is out of service.
Timothy
美国 · 商务出行 · 2025年8月
1.0“Bad”
+The Hotel was out of business. I booked through Bookings.com they have never refunded my money
“Bad”
+Property was closed
−Property was shut down and failure to notify customers
“The property was shut down forever and you were not aware of it”
+nothing!
−No one was in front desk and I could not check in
“No Stay - had to find another place to stay”
+arrived to find hotel had a note on door stating "Hotel Closed Out of Business"
−Trying to get refund from Booking.com
“Exceptional”
“CLOSED HOTEL”
+HOTEL IS CLOSED! DO NOT BOOK! The good thing is that Booking.com was amazing when it came to getting a refund. They had a process that I needed to complete in order to get my refund which consisted of simply arriving to the hotel after check in time to confirm the hotel was in fact not open.
Rachel
美国 · 家庭出游 · 2025年7月
4.0“Disappointing”
“Passable”
Roseli
美国 · 家庭出游 · 2025年7月
1.0“Bad”
−I went to check in and was told that the vanllee hotel has been permanently closed for 3 weeks already. But I ws charged already in the 3rd party and wasn't known rhat its been closed