John Luis
菲律宾 · 家庭出游 · 2026年6月
“Terrible”
+None, as the property is so messy and not well maintained.
−Definitely not worth the money. The property is not well maintained, and the corridor going to the second floor was noticeably dirty. The breakfast was extremely overpriced,over ₱700 for a basic tocino or hotdog meal is unreasonable. The overall quality and experience did not justify the cost.
jochellem96
情侣出游 · 2026年4月
“NOT RECOMMENDED”
+I had a very disappointing experience during our stay at this hotel. The staff, especially the security personnel, were not handled well in terms of guest service. I understand that they are simply doing their job, but the way it was carried out felt uncomfortable and poorly managed. We had dinner around 10:00 PM and finished at about 11:00 PM. Since the restaurant is quite far from the villas, we had no choice but to walk back to our room. While walking around the hotel vicinity, we noticed several guards communicating over their radios while watching us closely. What made the experience even more frustrating was that when we were already near our room, a guard suddenly approached us and asked if we were checked in guests. This was honestly upsetting. As paying guests, we expected to feel relaxed and welcomed, not questioned in a way that made us feel like we didn’t belong there. Considering that the restaurant is located far from the villas, it’s only reasonable for guests to be moving around the property at night. Additionally, the hotel imposes corkage fees (₱500-₱1000) for outside deliveries, which feels excessive,especially when guests may not have many dining options late at
Michael
美国 · 朋友结伴 · 2026年4月
+Worst experience , bathroom are moldy,
−Dirty!!!
Jeppesen
丹麦 · 家庭出游 · 2026年2月
“Jeg har aldrig oplevet så dårligt et hotel som er så brugt og nedslidt”
+Værelset og badeværelset
−Der var meget dårlig morgenmad, poolen har været lukket i mange år. Der var ikke mulighed for Wi-fi i receptionen. Jeg afbestilt næste ophold på stedet.
Vincent Daniel Joaquin
菲律宾 · 家庭出游 · 2025年12月
“Disappointed”
+The Location is good. Overlooking and far from city noise.
−Guard at the entrance pull us over and he even asked me to call their admin instead of him checking our booking. Pool is under construction and there's concierge fee even though you don't have any other food selection. Olive restaurant is not open giving us only 1 option where to eat. They should mention these things in the booking description
333reynards
商务出行 · 2025年11月
“Wonderful Experience at Thunderbird Rizal (Just Needs a Bit of Renovation)”
+We stayed at Thunderbird Rizal and it was a great overall experience. The staff were very friendly and accommodating, and the room was clean and comfortable. Internet connection was strong, and mobile data signal was also reliable throughout the property. For travelers, I recommend taking the route via Barangay Mahabang Parang, as the alternative road is extremely steep and may be challenging for some cars. One of the highlights of our stay was the food,everything we tried was delicious. For those looking to unwind or enjoy nightlife, the property also has a casino, which adds to the experience. If there is one thing I would like to comment on, it would be the condition of the buildings. I hope management can look into making some renovations or maintenance improvements where needed to match the overall quality of the service. Overall, it was a pleasant and enjoyable stay, and we would consider returning.
Andrea
菲律宾 · 家庭出游 · 2025年10月
“Not coming back”
−Rooms are old and there is a distinct smell to it. Food is pricey but not really tasty. Food options are limited as well (mostly pork which does not suit our diet). When we arrived, some facilities are not working as well like the swimming pool and the nearby restaurant. The restaurant in the casino area is a bit far and it was raining so, these areas are not easily accessible as the walking path is not covered. This is unbecoming for a four-star(?) hotel.
“Front Desk Personnel needs Training”
+The room is nice. Beds are comfy. the pool is big and clean (though we didnt swim). The personnel in the reception / front desk should undergo Customer service training. During checkout, at 11am, I was told that the person was on break until 11:30am. I told the woman there, No. have someone assist me right now and not make me wait for 30 mins! They did call someone from Finance to assist me. thing is, they should have an alternate personnel to readily assist if the one in charge is on break. Specially people usually checks out between 11-12nn. The Casino area looks old. plated breakfast was Ok. Its just a hassle to bring the things inside the bedroom as you will pass by an outdoor patio (specially it was raining when we checked in).
Bebian
日本 · 家庭出游 · 2025年3月
“Exceptional”
“Very good”