+They never sent us check in information so we could not check in. Upon arrival, the exterior and interior lobby were filthy filled with over 500 cigarettes butts. Trash littered everywhere. I tried to contact them multiple times and never have received any answers. The phone number given was out of order. We will need a full refund. The place is not what was advertised.
vinay kumar
家庭出游 · 2025年2月
+This property owner is not trustworthy, he is not returning my security deposit. Be careful with this property management company
“Horrbile/Scam”
+This property is scamming people. I was not able to get ahold of anyone about our stay. No email was sent out about how to get insisde the property. I have tried to reach out to hotels.com but i am getting the run around. Hotels is at gault for even allowing this property to be posted on their site for booking. This needs to be handled asap
+The property charged security deposit which is roughly equivalent to your room rate and didn’t refund the deposit despite numerous attempts to contact them. No response from the property. Beware if you decide to book.
+This is a fake listing save yourself headache and time. Look at different they refuse to take the listing down
+WARNING! PLEASE READ! I booked for the Warhola in Bloomfield on Friendship Ave, when I arrived to the building there was a sign posted stating this was peoples residence , I checked my messages on Expedia and I was given a completely different address to stay in, in Troy Hill, I had no choice but to go there, the place was fine, until, as I was laying on the couch I hear the PIN code beep and a woman and two men, complete strangers walked in on me, they stated they book this place through another site I was terrified as they had the building and apartment code, myself and the woman tried to contact the property manager with no luck (even now no response) Luxe PGH also sent me a portal link at the time of check in, to leave a card on file for “incidentals” and took almost the same amount I paid for the booking out of my account, this is on top of what I had already paid with Expedia, they claimed it was for “incidentals” but when I called my bank the money had been take out, NOT a hold. I had massaged and called the property management multiple times inquiring about changing the pin and for an explanation as to why I was at a completely different address. I eventually just left, I’v
+DONT BOOK IT!!! I paid for this property and they left us stranded!! They never responded to any of my contacts from 5 days before my stay, numerous calls, messages on the Expedia site and text messages to the phone number listed and we never got the special instructions they claim they will email you to stay there. We went there the day of rental and nobody was there! They didnt even respond to expedias attempts to reach them on three occasions so I was NOT able to get a refund!! This was the worst experience ever, just terrible!!!
+This property may be a scam. It is a building that is under construction and there is no way to enter the rooms.
+This place is inhabitable. No beds, full of junks and bugs. No sheets, no clean towels. I had to get to different hotel. I want a refund
“DO NOT BOOK”
+Don't do it! I didnt receive check in info 30 mins before check in, so i messaged and called. Phone rings through to a vm box that is full. Called customer service and was told the checkin info HAD been sent (it came through an hour AFTER check in while i was talking to customer service). Went ahead and made the 3 hr drive WITH MY KIDS only to find the door code I'd been sent was incorrect and still no answer at the number they gave. After another call to customer service, they confirmed what I knew, we were stranded without lodging...at 9:30 pm. DO NOT BOOK THIS STAY. It seems that all the recent reviews say the same thing.