+Great breakfast, helpful hosts, clean, all the amenities needed
+Very central, clean and comfortable, Lovely breakfast. Family run small hotel and the owners are just great. Would absolutely stay here again.
Maxim
马恩岛 · 独自出行 · 2024年2月
“Pleasant staff and good breakfast”
+Location and friendly staff
−Very small room and lift’s noise was very loud
Clive (Acky) Acraman
英国 · 朋友结伴 · 2024年2月
“Fabulous Hotel”
+Fabulous, friendly welcome Mary & her husband couldn't do enough for us. Nothing was too much trouble. The hotel is clean, there is a large breakfast / dining / function room with a well stocked bar. The room was clean, quiet and private There is a lift to all floors The outside of the property is clean and welcoming Beach opposite and a short walk into town
Clive (Acky) Acraman
英国 · 朋友结伴 · 2024年2月
“Great place to stay”
+The staff were exceptional. Friendly, polite, helpful & kind. The price included breakfast and super fast broadband. Rooms were well designed, clean and fully equipped. Breakfast was freshly cooked with cereal and fresh fruit available. There is a well stocked bar The hotel is a short stroll into Douglas
−Being very picky there was mould in the shower and I didn't see a fridge in the bedroom
Robert
英国 · 独自出行 · 2024年2月
“Exceptional”
+The staff were absolutely brilliant, great location and the food was outstanding. Great breakfast and the dinner even better. What a special place.
−If I had to find a fault the room was a little small but nothing to be concerned with.
Michelle
爱尔兰 · 独自出行 · 2024年2月
+Very friendly and accommodating.
Elizabeth
英国 · 独自出行 · 2024年2月
“Lovely hotel with very friendly staff”
+Lovely hotel. Very modern and clean. Staff were great and the breakfast was lovely too
−I booked a standard twin room with sea view. But when I checked in I was told I had a single room with no sea view as the advertising with yourselves was wrong and I shouldn’t have been able to book that room that I wanted at the price I paid. I explained I had only booked it because of the sea view. I did thankfully end up staying in the room I booked.
Heinrich
马恩岛 · 独自出行 · 2024年1月
“Nice enough hotel - but not for me”
+Let's start with the likes: - I liked the location (I had to stay in Douglas overnight) - I liked the friendly staff at the hotel - I liked the fact that everything was prepared in time (paperwork etc.) - I liked the breakfast (very nice!) - I liked the WiFi-quality - I liked the fact that I was able to park my car right outside the hotel
−(DISCLAIMER: I am tall (1,90 m) and overweight (150 kg), so my criticism might not be applicable to everyone who reads this. I also was given a small and strangely formed room, but that's understandable for the price.) And here are the "non-likes": - I was not able to regulate the heating myself, neither in the room nor in the bathroom. It was a night with -3 °C, so I went to bed with an extra T-Shirt and socks still on. And the bathroom was icy cold during the night, too. - The shower was so small, I did not fit in it (see foto .... but: see disclaimer). - The bed had a completely tired mattress, and the lower half of the bed divan was sagging (but: see disclaimer). Bottom line: I am sure some of the other rooms in the hotel are quite a bit better, but the hotel chose to give me the room I described. Since there are quite a few options in Douglas available for the same price, I will have to try my luck somewhere else next time.
Philip
英国 · 朋友结伴 · 2023年12月
“Excellent stay”
+Staff were very friendly and accommodating. Food was excellent