Sandra Margarita
美国 · 情侣出游 · 2026年10月
“Beautiful being in an ancient palace, with warm staff, at the center of it all”
+the location was wonderful, right in the center of old town. We could walk everywhere. The breakfast was great, I expected a standard buffet, but there was a full menu and we were able to order what we liked, including eggs benedict, what a surprise!
−We had a little difficulty with light fixtures that wouldn't turn off and were flashing. luckily we had eye covers, and the manager was very helpful after the first night to fix the problem. The bathroom had an unpleasant smell at night, maybe there are old pipes, but it was noticeable. My husband was very excited to see a Nespresso machine in the room, but unfortunately it never worked properly.
Rachael
英国 · 情侣出游 · 2026年10月
“Really enjoyable and love to return.”
+Central location and lovely room. Helpful staff.
“Great location and staff ... spoiled by noise and small rooms”
+The location, the staff were all excellent. The decor, history etc. was what we would have expected. The history and the proximity to the walk of shame (if you know what this is). Local amenities across the square for the items you forgot to pack.
−Meals were average at best, the rooms are very small. I asked for a double bed, got two singles. Being in the centre of the old town and on a market square the noise outside went on until about 1am ... then the morning church bells started ringing at 5am ... so at best 4 hours sleep. No mention of this in reviews I read nor in the description of the hotel but it's the truth.
Suzanne
新加坡 · 独自出行 · 2026年10月
“Great choice! I'd stay there again.”
+The location can't be beat, it's pricey but if you're willing to pay for the best location this is it. The facilities are high quality and the breakfast is delicious.
−There's one young blonde girl working reception who probably shouldn't be customer facing (or get some training). But other than that, the staff are lovely and professional and easy to work with.
“Too good of a location??”
+Parties down on the street below our window until 2:30am kept us up. Too good of a location maybe.
−Incredible location. Sleeping tough until 2:30am.
“Phenomenal location - sleep a challenge”
+Amazing location and breakfast.
−Late night parties on the street below our window kept us up until 2am
“Would definitely recommend”
+Excellent
+Key would never work and staff not helpful. Reported that shower flooded the entire bathroom every day and nothing happened until the last night. Still flooded the next morning. Air conditioning not cool enough. For the money it was not worth it.
“l'hôtel est bien situé dans le vieux centre mais bien cher pour qu'il donne.”
+petit-déjeuner était bon. Emplacement de l'hôtel très joli dans le vieux centre. Propre.
−l'activité de l'équipe n'était pas comme attendu d'un hôtel de ce categorie. Le bagagiste avait tout à fair oublié de monter nos bagages dans la chambre.
“Over rated - staff let the place down”
+Location was good, size of the room was good, clean, comfortable bed
−Staff on reception were rude unhelpful