Celia
英国 · 情侣出游 · 2026年10月
+Friendly staff, good breakfast, great location.
−Lots of stairs. Dead wasp on bathroom window sill for at least 3 days.
Susanne
英国 · 情侣出游 · 2026年10月
“A historic place with fantastic staff .”
+The Location was excellent and the staff brillant and so friendly . The room was spacious and very quiet . The breakfast was great !
−The corridors and carpets needed urgent updating . Our room carpet was not great either . Unfortunately we had no view of any sort at all .
“Been before and will be coming again :-)”
+Location is fantastic right on the harbour at Padstow. We had a lovely large bedroom on the top floor over looking the harbour. Room was lovely and warm and very quiet. Breakfast was great and staff friendly and attentive. Looking forward to visiting next year.
−Shower head was a little bit broken. Needs a bit of touching up here and there but we know its undergoing a full restoration from January 2027
“A wonderful spot, really attentive staff who were friendly.”
+Location , staff, views from the Room
−Shower did not drain so flooded when you showered and the bathroom smells of damp consequently
Sarah
英国 · 情侣出游 · 2026年10月
“Can’t wait to stay again”
+Love The Old Custom House , everything is perfect and the location is amazing
philip
英国 · 情侣出游 · 2026年10月
“Overall we enjoyed our stay the staff very pleasant and helped us with luggage to our room”
+Great Location large room No 9 good sea view breakfast very good
−Towards the end of season a little tired carpets in need of cleaning and in general a good clean throughout
Amanda
英国 · 情侣出游 · 2026年10月
+Lovely decor in the bedroom and gorgeous view over the harbour. Friendly staff.
−Nothing.
Simon
英国 · 情侣出游 · 2026年10月
+Welcoming and informative at check-in; lovely room with amazing harbour view; very comprehensive breakfast options included; Parking very close and convenient. No noise from the pub below if that's a worry. Photo taken from the room!
−Nothing really
Hans
澳大利亚 · 独自出行 · 2026年10月
“Top spot”
+Great location from which to enjoy Padstow. Friendly, positive staff. Good room, especially the shower . Absolutely looking forward to staying there again after the renovation.
−No lift 🤣🤣
“Location is great and overall we had a good time , had a good time the Hotel is tired and desperately needs the upgrade”
+Location great and our room was very spacious , bed really comfortable
−At 7.30pm they had run out of the special that was advertised prominently inside and outside the hotel which was disappointing. Breakfast , no Avacardo and the eggs were hard