Osman Nahit
土耳其 · 家庭出游 · 2026年10月
“Vasat altı, konum ve temizlik kurtarıyor konaklamayı”
+Konum
−Oda da pencere yok neredeyse. 4 yıldızlı otelde buzdolabı yoktu. Şişe içme suyu tüm otellerde olur, bunda yoktu, istememize rağmen koymadılar, yataklar rahatsızdı, telleri hissesiyorsunuz yani
“Beautiful room and great location.”
+The room was reflective of Prague architecture and well appointed. Great location for sightseeing.
−The breakfast was inconsistent and not well staffed.
Antonietta
意大利 · 朋友结伴 · 2026年10月
“Forse un po’ caro per quello che è.”
+La posizione è fantastica, super centrale e la colazione ben assortita.
−Un hotel assolutamente nella media e sicuramente non 4 stelle. Molto essenziale in tutto e per tutto.
Heusje
荷兰 · 家庭出游 · 2026年10月
“Leuke tijd gehad als vader - dochter uitje en alles konden we lopend doen.”
+Lokatie was top en het was een heel mooi hotel, ontbijt was uitgebreid en lekker
−Bed kon iets beter
Antonia
爱尔兰 · 家庭出游 · 2026年10月
+The location was great. The bed were big for singles and very comfortable. The room was a great size and it had a bath!
−Great central location in the old town. The twin room was a good size and the bathroom had a nice large bath. The bed was clean and comfortable. We did unfortunately find that the room had not been properly cleaned before we arrived. The phone didn’t work when we arrived, we had a query and attempted to call reception and it was completely dead. We were told it would be fixed and it didn’t happen. Our fridge had the previous holiday makers gone off food left in it. We found a used ear bud under one of the bedside tables. Staff didn’t seem too bothered by our complaints, we were offered some budget alcohol and leftovers from breakfast buffet as a consolation. Overall we felt cleanliness was not up to the mark for the amount we paid for the stay.
Ruslan Loboda
乌克兰 · 情侣出游 · 2026年10月
“Příjemný pobyt v čistém a pohodlném hotelu s velmi milým personálem.”
+Velmi milý personál, pohodlný pobyt a všude čisto a uklizeno.
−Pokoj v podkroví má výrazné trámy, které zabírají část prostoru.
Randall
美国 · 情侣出游 · 2026年10月
“Can’t beat the location in Old Town!”
+Great location, great breakfast, front desk staff helpful.
Denise
美国 · 情侣出游 · 2026年10月
“Great location”
+Staff was very nice
−Fine
“Great location, understaffed, and far from 4-star service.”
+Location. Breakfast variety.
−Our room was not serviced in 4 days. It seems the hotel was short-staffed. Nevertheless, we managed to obtain clean towels from reception, and it didn't matter that the room was never serviced, as we only slept in it. Although not what you'd expect of a 4-star hotel. Plates at breakfast were produced still soaking from the dishwasher, cutlery was often not put out. It also seemed that we had the 'Booking.com '/'booked via a third party' room - last to sell, on the ground floor, and lacking the intimate charm of the rooms shown on the website. Nevertheless adequate.
annemarie
卢森堡 · 情侣出游 · 2026年10月
“Déplorable”
+La localisation
−Accueil invraisemblable : la personne ne sourit pas, semble ailleurs, nous tend son ordinateur pour que nous inscrivions nos noms, adresses, etc., puis disparaît longtemps, deux couples attendent derrière nous. Très bizarre. Puis dans la chambre : pas de capsules de café, pas de tasses, le papier toilette en très petite quantité, nous avons dû attendre 22h pour voir apparaître quelqu’un qui a fourni un énorme rouleau de vilain papier gris ressemblant à un essuie-tout, le coffre était bloqué, « débloqué « 3 fois mais se débloquant immédiatement, inutilisable, plus de savon dans la salle de bains le lendemain de notre arrivée - le soir on a eu deux flacons neufs mais posés sur le plan de toilette, pas remis en place., dans les parties communes, à notre arrivée ( 17h) des tas de linge par terre, le lendemain matin aussi. La salle de petit dejeuner est sinistre, le café très mauvais, le chocolat chaud atroce: le lait coule bien, puis c’est de l’eau grisâtre qui coule, donnant un breuvage imbuvable . Le ménage de ´notre chambre n’a pas été fait le lendemain de notre arrivée. Nous l’avons signalé, quelqu’un est venu le surlendemain faire du ménage vite fait! Visiblement il y a un gros pr