Simon Masri
美国 · 家庭出游 · 2026年10月
+Best location and service
−Beds can be better
Elodie
法国 · 家庭出游 · 2026年10月
“Honnêtement à quasiment 1000 euros la nuit je ne le referais plus jamais”
+L emplacement et le petit déjeuner mais c était l usine !!
−Le service le bordel à la piscine et que cela soit l usine au petit déjeuner les personnes à la réception n étaient pas agréables du tout
Malka
加拿大 · 情侣出游 · 2026年10月
+Overpriced for what it is and staff isn’t at the level it’s supposed to be
−Hotel Needs an update and staff needs to be at another level for the hotels level
+Het personeel was uiterst vriendelijk en bereidwillig tot alle hulp. De cappuccino bij het ontbijt werd door Samer, de barista steevast versierd met een kunstwerkje en de keuze bij het ontbijtbuffet was voortreffelijk. Uitzicht op de oude stad is werkelijk zo mooi als beloofd.
−De bedden waren meer een veredelde plank dan iets om op uit te rusten en de veren hoofdkussens waren dermate dus dat ze voor zijslapers geen comfort boden.
Novakayyne
以色列 · 独自出行 · 2026年8月
“Far from a high end experience”
+Kids club was great
−* Dirty Pool - Plastic cups & bags floating in the pool. * No preparation ahead - Specified that I was coming with kids yet couch bead wasn't prepared in advance, no pillows and sheets in the room, had to ask for them twice till I received them. * Breakfast staff inattentive and unprofessional - every coffee came spilled from the cup over on its plate, some didn't seem to understand English or Hebrew so when asked for something they just acted on their own accord. * Lacking facilities - No dedicated quite business place to take a Zoom meeting (was staying with kids so room was not an option, so called "business center" was separated only by curtain from the ball room which was hosting an event, was super loud and embarrassing for me on my call).
DayTrip498785
家庭出游 · 2026年8月
“An Amazing Stay at the David Citadel - Exceptional Hotel and Wonderful Staff”
+An Amazing Stay at the David Citadel - Exceptional Hotel and Wonderful Staff Our stay at the David Citadel in Jerusalem was truly wonderful, and overall, our experience was exceptional. The hotel itself is beautiful, the location is incredible, and there is something special about the atmosphere from the moment you arrive. But what really stood out to us was the staff. Everyone we encountered was warm, welcoming, professional, and genuinely seemed to care about making our stay as enjoyable as possible. The level of service throughout the hotel was outstanding. After long and busy days in Jerusalem, it was wonderful to come back to the David Citadel. The common areas are beautiful, the hotel is extremely well maintained, and we thoroughly enjoyed the overall experience. It really felt like a special place to stay while visiting Jerusalem. There was only one significant issue during our stay. We were in room 945, and unfortunately, the mattress appeared to be broken or damaged on one side. It made sleeping quite uncomfortable, and I was not able to sleep properly. I did not report it while we were there. Between jet lag and very busy days, I was simply too exhausted to deal with havi
daniellR3888WX
家庭出游 · 2026年8月
“Breakfast service was great, especially Said”
+At every breakfast we would ask Said to make us something and when he comes back we ask him to make us something else and he did it all with a smile. Breakfast service was wonderful especially Said! Said was so nice and friendly and helpful and great with the kids. We really appreciated all of his help.
Eugene
美国 · 情侣出游 · 2026年8月
“Great location but needs work”
+Great location
−Needs some tlc. Rooms need updating and staff needs to be more friendly
nathancH7664XB
情侣出游 · 2026年8月
“Loved it, exactly what we needed”
+Top location, elegant and relaxing atmosphere, clean rooms with comfortable mattresses and comfy beds. Excellent value for money. Above all - the service especially at the concierge.