+The gal named Brenda was capable excellent cook n hostess very friendly n helpful
“Interesting location in Entebbe”
+The hotel had engaged a driver to pick us up from the airport and he was there despite the fact that the 'plane was delayed which we appreciated - interesting vehicle but it went. Hotel was not what we expected as it had no ac and the rooms were airless and stuffy and when we got there there was no power. The most helpful person was the driver who took us to the Zoological Park (well worth an visit) and then suggested where we ate supper (really good food and fab view of Lake Victoria) and picked us up afterwards. Overall disappointed in the hotel as it looked nothing like the 'photo on Expedia.
“Not Happy!”
+Management failed to provide staff that I needed transportation from airport. There was no hot water. There was only one cable channel. The electricity was turn off during the day.
Verified traveler
2016年12月
+Bed was uncomfortable, no hot water as advertised, the hotel was much farther from the airport than other similarly priced hotels, and the other guests in the hotel were loud all night.
“hotel was very bad”
+it was the worst of my life I( want all my money back
Verified traveler
2015年10月
“Comfortable hotel with friendly staff”
+This is my go-to hotel to stay in when I am passing through Entebbe. Staff here are very accommodating. They will pick you up at the airport free of charge, and drop you off. Hot water is abundant and the breakfast is great. I highly recommend Thames!
“Pleasant quiet hotel”
+I booked online and then phoned the hotel from Ireland to check I was to be collected from the airport and gave the flight I was coming in on which was late in the evening. I confirmed that I was to be collected and that they had my name. I did not give the arrival time first because if they advertised a collection service the London flight is one they should know and also there could be a delay so they should routinely check before expected arrival. I was not collected and had to take a taxi which substantially increased the cost of my stay and to which they made the most minimal contribution. So although I was well looked after by the staff when I arrived the the owner was never there and was unhelpful. This is the first time that I have been seriously disappointed at my treatment in Uganda which in general is a country I would highly recommend
“great stopover”
+Responsive staff, good food. In a major expansion but it didn't affect service. Grew airport shuttle is a real draw. Only thing lacking is A/C.
“Hôtel agréable”
+Très bon accueil malgré l'heure tardive d'arrivée . Le petit déjeuner était excellent et le personnel très avenant. Je retournerais volontiers dans cet hôtel .
“Estancia en el Thames Hotel”
+El hotel es bueno en comparación de otros hoteles de la zona. El desayuno es aceptable. No tienen adaptador de corriente por lo que la carga de teléfonos, cámaras y computadores debe preverse. Hubo demora en la respuesta de la confirmación de la reserva y en la confirmación de recepción de los datos del vuelo de llegada pero no se presentó ningún problema y el Hotel garantizó el traslado del aeropuerto al Hotel aún sin haber verificado la reserva. Volvería al Hotel y lo recomiendo.