+The staff was nice and helpful, the hotel room was clean and in good shape, the bed was very comfortable, I would stay here again if I come back to Springfield,
+Check in went well, the bed did not seem to be a Queen Size as advertised. The television was damaged in the lower left hand portion of the screen prior to my checking in. I did not notify the front desk. Check out was not as well as check in as no one came to the desk...
+The hotel was clean and mostly everything was new. The staff is friendly and the room was clean and great bed! Thanks
+Not a bad option
“Don't stay here”
+Don't stay here! Advertised breakfast, but no breakfast. Had to go ask for soap for bathroom, none in bathroom, no shampoo either. Felt like we were an inconvenience rather than a guest.
ChrissyMobile
情侣出游 · 2025年8月
“Utterly frustrating experience”
+There’s nothing quite like waiting until you’re checking in to be told there’s NO breakfast - it’s just not ok. There’s no mention of this on any of their websites - I’ve checked, and my booking definitely states that a breakfast item is included. All they need to do is supply some granola bars, a prepackaged muffin or a piece of fruit for goodness sake - no preparation required. And the only coffee is that sachet in your room. They are just lying to their guests on arrival and stating that they’re doing renovations. Looking back at other reviews they’ve been getting away with this excuse for more than a year. Secondly - they have a combination bath/shower tub in the bathroom. It has a shower head. It has a bath faucet. But it doesn’t have any plug, and when I went to reception to ask about a plug I was again lied to and told it was just a shower. If it looks like a bath, has a bath faucet, then it’s a bath imho. I was so angry by this stage that I looked at cancelling my 15 future bookings at other Wyndham properties. I’ve given this property 3 stars as it’s actually was a decent room to stay in - it was both clean and comfortable, and I would say recently remodelled. It’s such a
+No breakfast said on line it had one, wifi was weak, hair dryer didn't work
+they tried charging me more money when i checked in and i went somewhere else. very rude
“Quiet, Clea, and Safe Property”
+My favorite place to stay! Management is awesome! Rooms are clean and affordable. I’ve stayed 3 times and it’s very quiet and I’ve always slept well. The mattresses are amazing. It’s a hidden gem💞
Nomad35517675889
情侣出游 · 2025年4月
“Horrible, frustrating experience.”
+On arrival, no one at desk, no response to service bell on desk, housekeeper said she'd call someone. Check in, got to the room, and it had one queen bed. Reservation was for a deluxe room with two queen beds. The desk refused to make any adjustments since I had booked through Priceline and it was a non-refundable booking.. They told me to call Priceline. The only way to contact Priceline was through Penny, the ChatBot. We stayed. The bathroom sink faucet dripped all night. The ventilation unit had a high-pitched whine all night long. If you sat in the only chair in the room, the wifi didn't work. You had to go sit on the edge of the bed. In the morning I looked for the free breakfast that was advertised and was told there was none.