“Stone Hill Suites is a great hotel to stay. The staff make sure you stay comfortable and happy.”
+Breakfast was tasty. I wish they had a little more selection. Staff are friendly and helpful. Room and bathroom is very clean and organized. Staff is always concerned if everything is ok, if not, they will do their best to make it better. Which is a plus for me and separates them from the other hotels. Gym was an added bonus. It was clean and had most of the things I needed. The overall stay was great. Plus the hotel looks very modern and high end which I like. You will enjoy your stay here for sure. I will be back and be a repeat customer. I will recommend Stone Hill Suites to all my friends and family.
−The Hotel Lobby needs to be cold and cooled all the time. Especially when we arrive and are not used to the heat yet. The gym needs to have cold filtered water 24-7. The gym also needs to have a blue-tooth speaker system that we can sync our music to
“VERY DISAPPOINTING !!!”
−Very Disappointing Experience at Stone Hills Suites Presidential Suite! As someone born and raised in Bacolod, with my family still living here, I wanted to experience something different in my own hometown. My boyfriend and I decided to book the Presidential Suite at Stone Hills Suites for one night, simply to enjoy a change of environment. Unfortunately, the experience was extremely disappointing. We returned to the hotel around 5 AM after our weekend activities. Before going to bed, we personally approached reception and specifically requested that our breakfast be delivered to our room at 10 AM, as we knew this was the last breakfast service. We explained that we had arrived very late and would only be sleeping for a few hours. The staff agreed to our request. I even set an alarm for 10 AM, fully expecting breakfast to arrive. We were perfectly fine with being woken up for it. But nobody came. I waited another 5-10 minutes before falling asleep again out of exhaustion. When I woke up around 11:30 AM, there was still no breakfast. Since we had another appointment and needed to check out, I went to reception to ask what happened. The receptionist apologized and admitted that the
Geoffrey
菲律宾 · 独自出行 · 2026年10月
+Really enjoyed my stay there ☺️. The staff was very friendly and helpful 👍. The food was great too!
Linaflor
美国 · 情侣出游 · 2026年10月
“Free breakfast has good selection. Room is clean, pleasant smell,spacious and nicely decorated.”
+Room is clean and spacious
−None
Kenneth
美国 · 独自出行 · 2026年9月
“Well Worth the Expense.”
+The Decor. The staff. The food.
−All was good.
Marilyn
日本 · 情侣出游 · 2026年7月
“It was a wonderful experience.”
+The place is really clean and the staff are friendly.
−Nothing
Jeanjun
阿拉伯联合酋长国 · 独自出行 · 2026年6月
+The staff
−The room is small
Edward
美国 · 独自出行 · 2026年6月
+The staff is great! Food is good
Jimmy
菲律宾 · 独自出行 · 2026年6月
“Great service”
+Great
Trent
澳大利亚 · 独自出行 · 2026年3月
“Great staff and very helpful . I will stay there again no problem”
+Great staff and very clean
−No problems