Desiree
美国 · 家庭出游 · 2026年10月
“Too pricy for low-quality rooms.”
+Since there aren’t a lot of options in Carlsbad that allow pets, this hotel did the trick , we had a place to sleep. When I asked to change rooms after the first night, they did accommodate my request, which I appreciated. The lady at the front desk who helped with the room change was very kind and understanding. Breakfast was decent and the breakfast staff was also very kind.
−Our first room was in bad shape. It was right next to the street and I could hear traffic all night long. Plus the door had obviously been broken into before, which terrified me. It was difficult to lock and wouldn’t swing closed like hotel doors normally do. There was a gap where the door had been kicked in and bugs were getting inside, so I stuffed it with a tissue. We were also put in a smoking room because when we checked in, they said that’s all that was left. Which I don’t really understand, because I requested a non-smoking room far in advance, so why wasn’t there a room available if I’d already booked it? The only redeeming moment was that they did allow me to change rooms the second night and our second room was further from the road and had a working door (and was non-smoking). It was still just a mediocre room though, and to me not worth the price or the hype this hotel carries on its website. The carpets were old and dirty and need replacing. Also the pet fee is heftier than most hotels I’ve stayed at.
Robert
美国 · 独自出行 · 2026年10月
“Great place to stay when working in the area”
+Close proximity to everything needed in town. Centralized location in Carlsbad NM
Bernard
美国 · 情侣出游 · 2026年10月
“Convient”
+Location , blue cactus
−A lot of trucks, workers staying
Merry
美国 · 家庭出游 · 2026年10月
+I reserved these rooms for family. They were happy with the rooms.
−Initially some confusion about room availability. Called booking.com and they helped out. The rooms were there just got confused.
Bobbi
美国 · 情侣出游 · 2026年10月
+Breakfast was great. It stayed quiet in-spite of being full.
−Upon entering room the air was turned down to 52degrees. Didn’t know an air conditioner could even go that low. It was freezing and took awhile to warm up.
Megan
美国 · 独自出行 · 2026年10月
“Bad smelling rooms”
+Ehh
−Room smelled musky like wet dog or mold of some kind, no coffee in rooms, they had a coffee maker that takes puches not k pods but didnt provide the pouches. not enough towels were given had to go to the desk to ask for more, should be a towel per person i would think. We kept the door open till last minute before sleep it smelled bad. Out of all the hotels we booked this vacation this one cost the most at $160 and other rooms at $80 and cleaner
+Everything was nice
Jeremy
美国 · 家庭出游 · 2026年7月
−Big bugs in our room not enough towels or washcloths
Jonatan
美国 · 独自出行 · 2026年7月
+Everything
−Nothing
Kristel
比利时 · 独自出行 · 2026年7月
+Great location for a road trip. There’s a restaurant attached to it. So you don’t have to drive to eat dinner. At breakfast: fdelicious fruit salad!
−Cold shower in the morning,