+Pickup at airport by hotel shuttle was excellent. Staff was friendly and efficient at check-in. The room, while very clean, was quite dated and smelled a bit strange but with the window open was much better. The bed was very nice and comfortable! Unfortunately, there was no hot water in the morning and so I was forced to wash as best I could with cold water. When reported to the front desk they simply said ‘sorry about that’ and that they were trying to get it fixed. No offer of a discount or some other concession, which would typically have been offered by a hospitality-focused hotel. The hot water was fixed by the end of the day and worked fine for the next two days. All in all, the accommodations were fine so long as expectations aren’t for anything other than a serviceable room.
+Very convenient.
+The staff was very friendly and made the check and out process very easy.
+Couldn’t get wifi access made it difficult to access my laptop. Had to go to the lobby to for wifi access.
+Conveniently located
+No
+Front desk help was friendly and fantastic. They even allowed us to check in early! Very convenient location too.
+Access to cruise terminal was easy.
+All ok. Liked Sitka.
“Great location”
+The hotel is located in close proximity of all sorts of adventures. Access to public transportion is easy from the hotel. The shuttle to and from the airport is frequent. The staff are hard working and kind. Our room was fine, small but sufficient. If you are using the private taxis be sure to confirm the cost before you get in!