Anis
马来西亚 · 情侣出游 · 2026年8月
+Excelllent stay
Justin
马来西亚 · 家庭出游 · 2026年8月
“overall is great, great location and comfortable stays”
+everything
−nothing
ChakritTiebtienrat
商务出行 · 2026年8月
“Nice Hotel with the Stunning View of Kunming City”
+During the first week of August, our group has business trip to Kunming, Yunnan. So, we decided to choose Sofitel Kunming as we see them as one of the most competitive price among the Luxury Hotel in the city. There are many positive part about this hotel. First is the price. Second is the location. It may not located at the shopping district (it took around 20 minutes to the City Center due to heavy traffic in Kunming). Still, the hotel is in a convenient location. If you have car, it is not that hard to travel around. Now, the hotel atmosphere is excellent. Nice decoration and spacious lobby. However, the seatings around the lobby are limited. But we can move to the bar close to the elevator for welcome drinks and having proper group meeting. But we later found out that each floor has beautiful seating with city view. It is more suitable for a small team meeting. The only downside is the we did not get assigned on the same floor. So, it is not very much use for us. Moving to the room, I have been assigned to room 3720 and two of my colleagues are on the same floor. Meanwhile, other members of my team got assigned to 34,35, 43 floors respectively. The funny part is that the recept
“Excellent service and enjoyable experience”
+The warm hospitality, positive attitude, and attention to detail truly made us feel welcomed and well looked after. Thank you for the outstanding service and for making our experience at the Sofitel Lounge so enjoyable! We had a wonderful experience at the Sofitel Lounge, thanks to the excellent service from one of the lounge staff members. The staff member was very friendly, attentive, and professional, always welcoming us with a warm smile and a genuine willingness to help.
“Luxurious stay in Kunming”
+We recently stayed at this luxurious hotel with our family, and it was truly a wonderful experience from start to finish. Our room was large and incredibly spacious, giving everyone plenty of room to relax and feel comfortable. The floor-to-ceiling windows offered an excellent view of the city, especially beautiful in the evening when the skyline lit up. The bathroom was also impressively large, spotless, and very well designed. Everything felt clean, modern, and comfortable, which made it easy to unwind after a long day of sightseeing. Breakfast each morning was elaborate and offered a wide variety of options, although vegetarian and western food options were limited. What truly made our stay special, though, was the staff. They were consistently friendly, attentive, and professional. They went out of their way to help us book a city tour, making the entire process smooth and stress-free. Overall, we had a fantastic family stay and would highly recommend this hotel to anyone looking for comfort, luxury, and exceptional service.
“Beautiful Lobby, Classic Sofitel Experience”
+I usually stay at Sofitel whenever I travel because I know what to expect. The service is usually very consistent, but every now and then a property really stands out. Sofitel Kunming was one of those. The lobby was the first thing that blew me away. The ceiling must be four or five stories high, with a huge red sculpture rising from the floor all the way to the ceiling before stretching across to the other side of the building. It’s hard to describe, but it gives the whole place a really grand feeling. There’s also a nice indoor swimming pool. The room isn’t the newest in terms of design, especially the wooden wall décor, but it’s very well maintained. The marble flooring at the entrance and the marble floor and walls in the bathroom still make it feel luxurious. One thing I really appreciated was the staff. Most of them could speak English, or at least understood enough for simple conversations. It made everything a lot easier, from check-in to asking a few questions during my stay. I also liked the Lanvin bathroom amenities. Nice little touch for a French hotel brand. I was lucky enough to get a complimentary upgrade to the 39th floor. The view isn’t spectacular, but it’s still
“Very pleasant”
+Very well appointed luxury hotel excellent staff huge breakfast great range of excellent food - very fresh food excellent kitchen
−arrived 15minutes before restaurant shut, so a rushed service with average quality food
“Best service, breathtaking views, best value Sofitel.”
+We were on 38th floor and the view was amazing. Even if you had a lower floor, breakfast at 49th floor was just unreal. Service is perfect. They say yes to every reasonable request we made, and extremely efficient.
−Nothing. It was perfect
Explorer534208
家庭出游 · 2026年6月
“A Great Overall Stay Experience”
+This is a follow up to my preliminary review written on 11th June, the second day of my 9D8N stay, which has since been removed to allow for this detailed review. As an Accor Platinum member, my room was upgraded to Club Floor level, with additional room benefits. My other family member, also a Platinum member, also enjoyed a similar upgrade. As stated in my previous review, we had a very pleasant check in experience, As a matter of fact, my positive experience with Sofitel Kunming started even before arrival, when I got in contact with Mr Lemon Ji re our rooms arrangement requests. Lemon responded promptly in a positive manner and even accommodated our very late changes subsequent to our initial request. As we were eligible for Executive Lounge access, most of our requests for assistance and services were channelled through the lounge team members, like Gary, Larnes, and Nian, who were always friendly and serve with enthusiasm. Having said that, I must add that the hotel front desk is always well-staffed and all staff members were efficient and friendly during our brief encounters. We had breakfasts daily at the L49 restaurant and were always greeted cheerfully by a trainee/intern
“Nice stay at Sofitel Kunming”
+Good experience stay at Sofitel & free room upgrade service & value of money!