Razia
美国 · 独自出行 · 2026年11月
“Great location and breakfast, but extremely disappointing customer service and a complete failure to provide the room we”
+The location was very convenient and close to everything we needed. We also enjoyed the breakfast.
−Unfortunately, our experience at this hotel was extremely disappointing. The rooms looked nothing like the pictures on the website, which was very misleading. We booked a room with two separate beds but were given one with only one bed. The staff promised to move us the next day but kept making excuses. We even saw guests checking out of a room with two beds, but the staff refused to give it to us, saying it was for new guests. Despite staying for 10 nights, we never received the room we paid for. Housekeeping was also a major issue. Whenever we asked for our room to be cleaned, the staff would refuse and tell us to wait until the next day. On our first night, we weren’t even provided blankets and spent the night freezing. Overall, the poor customer service, misleading pictures, and failure to provide basic services made our stay very frustrating. We expected much better treatment, especially for a 10-night stay.
Dmitrii
俄罗斯 · 独自出行 · 2026年10月
“Good hotel for one night”
+Clean, good shower, air conditioner works, good location for transit passengers
Fanule
英国 · 独自出行 · 2026年8月
+all the service
−Nothing
Idriss
法国 · 家庭出游 · 2026年8月
“Personnel accueillant et chaleureux”
+Le personnel accueillant et chaleureux
−hôtel en travaux , l’état de la chambre, pas de confort comme nous l’avons espéré, équipements pas de qualité, des fuites d’eau dans la salle de bain , heureusement que nous avons séjourné uniquement une nuitée
Jasminko
奥地利 · 独自出行 · 2026年8月
“Für eine Nacht in Ordnung”
+Optisches Erscheinungsbild Geräumige Zimmer Frühstück Parkplatz
−Schlechte Matratzen
Kflesuss
瑞典 · 家庭出游 · 2026年7月
“Sever Suites Hotel is conveniently located with easy access to buses, trains, and other public transportation. You will”
+Alt
Fozilbek
乌兹别克斯坦 · 情侣出游 · 2026年6月
“Худший отель честно скажу”
+Ничего
−Вообще ничего
Виталик Подлесный
乌克兰 · 独自出行 · 2026年6月
+Очень хорошая гостиница. Удобное расположение возле основной дороги. Хороший персонал, приветливый и отзывчивый. У нас в номере случились проблемы со светом, нам очень быстро заменили номер на лучший. Все чисто, аккуратно и удобно.
Russin
英国 · 独自出行 · 2026年6月
+coffee and hospitality