“Excellent location but noisy front room”
+The goods: excellent location,the farewell receptionist polite,reasonably priced The bads: couldn’t find initially any member of staff to check me in and when I did she was very impolite,rooms facing the road despite secondary double glazing are noisy and woke up early, the shower needs a makeover as it’s very tired and old looking.
“run by a bunch of amateurs”
+I don't think the people who run this hotel care about the guests - Fawlty Towers without the charm. Not much right with it. Stay somewhere else if possible.
Verified traveler
2017年11月
“Walked into a renovation project - without warning”
+The main part of the hotel bedroom area was having major renovations. Plaster dust on the stairs. Booked a premium twin but very poor accomodation in an annexe area. Can't imagine what the non-premium rooms are like! Apparently the whole place is to close in January. No restaurant available, notice saying closed but no reason given as all tables laid up ready. Downstairs looks fine but bedrooms are definitely poor.
“Lovely staff but bathroom beyond shabby!”
+The hotel is saved by the delightful reception staff who were friendly and very helpful. My room at the front of the hotel also had double glazing which blocked out the road noise. However the room - and bathroom in particular - are a good ten years overdue for a refurbishment. Whilst clean the bathroom was a disgrace. Even a hole in the internal wall that had been stuffed with toilet paper! Broken tap (still functional), a plug that didn't fit, big gaps in the flooring, paint off the walls etc etc. The price doesn't reflect this poor condition.
+A very nice hotel. No complaints at all
+No beer available.. Outer door locked at 11pm so no nightcap. Place deserted.. In need of renovation (rooom we had).
“Friendly staff but hotel could do with an upgrade”
+We stayed only one night. The hotel was pleasant enough for a short stay and the staff were really friendly but the tv didn’t work in our room and when we enquired about it we were told the system was off and would only be back on Monday. We feel that we should have been informed of this on arrival and a discount should have been offered. Other then this we had a good time.
+The hotel is plain and boring which I expected, however, the facilities were terrible. The bathroom gave me the impression it was modelled after a prison shower block complete with no hot water.
“Disappointing for the cost”
+Quirky old hotel. Paid £115 for a king size bed but it was smaller than that and lumpy mattress. Only place available in Saffron Walden really - did not bother with breakfast. .
“saffron hotel”
+hotel was shabby and out dated ,only room for three cars ,not very clean, did not use shower as it looked dirty,people in room opposite had been smoking which made the corridor smell.could not get comfortable in bed so very poor sleep.The breakfast was over priced at nearly £8 ,went to weathersoons just around the corner and paid £3.50 for a large breakfast with free refillable coffee.Room was well overpriced at £78 only worth £30 if your desperate like we were.saffron itself is a very nice little town overall nice people