Robert
美国 · 情侣出游 · 2026年10月
10.0+Location is excellent! Room was very clean and staff were very friendly.
−Nothing negative to say.
Nancy
美国 · 情侣出游 · 2026年10月
9.0+The location was great. We spend quite a bit of time at Patriot Park and we could walk there. The staff are friendly and helpful. It is extremely clean. The tub and shower absolutely sparkle. This is our 3rd stay at Riverside.
−We had a side room that faced downtown and it got a bit nosey at times
Geraldine
美国 · 情侣出游 · 2026年10月
8.0+Great location, clean, comfortable . Staff was wonderful and very easy to work with
Prince
美国 · 家庭出游 · 2026年10月
10.0“Friendly awesome ppl. Great coffee5”
+The breakfast was awesome wr ended up eating the buffet.
EnochPark
美国 · 情侣出游 · 2026年10月
8.0−this hotel doesn't have the dining room, I move to eat breakfast via car. it takes 2 minutes, across street. the restaurant give me 3 pancakes and coffee free with hotel voucher. I paid $6.99 for additional foods such as the other hotel breakfast.
“Great stay!!!”
+It was a great stay! Everything was super clean and the staff was amazing. It is located in a great spot, halfway between Pigeon Forge and Gatlinburg. We will be staying there in the future. We stay several times a year because we live close.
−I really cannot think of anything we did not like.
Angela
美国 · 朋友结伴 · 2026年10月
9.0+Clean good location
−No issues
“Good”
+The convenience to everything
−Cold air blew in around the balcony door.
Beverly Kelley
美国 · 朋友结伴 · 2026年10月
5.0“Great location, but will not be staying here again.”
+Location and layout of the room.
−Rooms 105 and 106 are in the lobby area and everything can be heard from these rooms, especially at 4 a..m. The rooms are directly across from the elevators and ice machine. Luggage carts could be heard being rolled in and out could be heard as well as people talking/laughing loudly very early in the morning. When we mentioned this to the staff, very little was said , and instead we were given a look that communicated to us, that we were just easily annoyed and liked to complain. That was not the case. As much as we like the location, we will not be back.
Vickie Y. Morgan
美国 · 情侣出游 · 2026年10月
10.0+The staff is always so very nice and helpful, clean and great location.
−Nothing bad it's all good.