“N/A”
+Great location and service
−N/A
Kirsty
爱尔兰 · 家庭出游 · 2026年10月
“Overall very good, great for families”
+Gorgeous river walk and views from the hotel and thankfully our room. The room was nicely decorated and clean enough. The restaurant was convenient along with the parking including 3rd party car chargers (2 available from GoCharge). Staff were friendly and helpful throughout. €5 voucher available for skipping room clean for your stay (eco friendly initiative). No fuss hotel. Very family friendly with goody bags, activity packs, sweets and drinks from Halloween characters at reception, kids club, family films on. The pool is great too for families although the water and air was quite cold in my opinion especially for infants.
−The room had a 'smart' fan powered radiator which you have control over, which they mention as part of their eco friendly initiative, however no matter what we did with the settings, including turning it off completely, the heat still kept coming. As we had a baby in our stay we couldn't sleep with the balcony door open so we felt quite suffocated with the heat. A fan is provided but did not help much. We mentioned it to reception and maintenance guys came but there was a misunderstanding that there was an issue with the shower and they seemed to permanently restrict the shower temperature to not too hot. When we called them back again we weren't around if anyone came, we thought the issue may have been resolved as the rad was off at one point but soon came on again. There are misunderstandings over whether breakfast is included or not and we saw this happen to another family too. We weren't charged on the first morning but on the second we were, so when I went to pay at reception I was honest and told them we hadn't paid the day before either (after confirming on my booking that we didn't book with it included). So I paid €90 for 2 adults and a kid for 2 days of breakfast. On the
cleo
爱尔兰 · 家庭出游 · 2026年10月
“would stay there again”
+food excellent - breakfast pipping hot and very fresh
Joan
爱尔兰 · 独自出行 · 2026年10月
+Location
−Check in staff were not friendly Could not check in till 4 but said he would call once a room available
Lisa
爱尔兰 · 独自出行 · 2026年10月
“Lovely hotel as always”
+Staff are always so helpful, friendly & nothing is too much trouble. The hotel is friendly & has high standards in terms of atmosphere , cleanliness, & value
−My room was very far from reception- down some stairs with no lift access Considering this was a family room, I’m not sure what people do if they have push chairs It definitely wouldn’t be suitable for people with poor mobility
HELEN
英国 · 情侣出游 · 2026年10月
“Wonderful hotel friendly staff , great location one of the best hotels we have stayed in in a long time .”
+Everything. One of the best hotels we have stayed in. Wonderful staff, beautiful room and delicious food
−Nothing
Gwen
爱尔兰 · 情侣出游 · 2026年10月
“Lovely hotel”
+The hotel offered a lot like a kids club, cinema and restaurants. Food was good. Pool was lovely.
−Not enough parking. Food in the bar was overpriced. Room was expensive because it was busy. Beds are was too soft. Like a water bed.
Rosie
爱尔兰 · 情侣出游 · 2026年10月
+The bed was very comfortable and the stream beside the hotel was lovely
−The noise from building works. The lifts were very slow. The biscuits in room were stale
Ailish
爱尔兰 · 家庭出游 · 2026年10月
+Location perfect. Staff very friendly
−Rooms were too hot. Even afyer turning off the heater . Beds were very soft
John
爱尔兰 · 家庭出游 · 2026年10月
+Family room was big and comfortable
−Arrived into the bar area of hotel at 6pm and had to stand with kids at the bar for nearly an hour before we could get a seat.....