“Close to the beach, otherwise not nice”
+The good: proximity to the beach, well appointed gym, comfortable bed, tasty breakfast. The bad: surly front desk staff, noisy room with no sound dampening, stained towels and bedding, bathroom crawling with ants, shower flooded the bathroom and no bath mat was provided, only 2 hangers in the closet to store clothing, floors so dirty my feet turned black within minutes, broken phone, inconsistent WiFi, no beach towels provided, private beach has no sun loungers either, no menu provided for in-room dining so you have to google it, maintenance staff constantly lurking around the private patios. Absolutely shocked by the misrepresentation of this hotel. Disabled people should avoid this property as there are stairs everywhere.
+This was our forth stay and things have steadily improved. Anita front desk, Priya, Kiran, Prince, Ram all provided great service and attention, Thank you see you soon 👍😊
“Riva Resort Mandrem”
+Helheten är mycket bra, vi har ingenting att klaga på. Fina rum, skön säng, bra dusch, god mat & bra service. Mysigt & grönt överallt & 3 bra pooler. Rent & snyggt. Nära till den fantastiska beachen & inte allt för långt till händelsernas centrum. Kommer säkert att återvända 🙏 Namaste!
“Comfortable stay”
+The resort was very good other than the noisy air conditioner in the room. The breakfast and dinner buffets were excellent.
+Good stay, great area and beach. Very nice staff. Will return often 👍
+Superb... good for Family
“DON’T USE THIS HOTEL, worst ever!”
+Where do I begin!! I luckily didn’t book entire stay here. I did 2 nights and checked out early after one night. We walked in no one greeted us. We noted customers bags that were departing at front entrance (no door) not being supervised. Hote has potential to be better but sucks! Lobby dirty, all chairs and tables at front desk dirty and stained. Air conditioner at checkin black and filled with dirty finger prints. Welcome drink at front but flies all over glasses. As we checked in a customer was already ahead complaining Can’t type much so will shorten - no half board as not enough guest. Ate from crushed menu offered and got food poisoning All cheers on bed and pillows dirty had to get them to change. Bathroom stained with yellow stains from water standing Water bottles not sealed can’t trust its safety. GAURD won’t let you walk to beach without registering in and out. By you can exit to street no prob Restaurant dirty. Spider webs all over, dirty tables. They wipe with tissue and no cleaner. Seats dirty in restaurant. Stains all over noise from construction .. holes in walls, iztures falling apart, did half boat scoudl not get sealed water bottles as it’s chargeable. I have to
+Stinking rooms Stinking backwater Dirty Beach and unkept
+Overall, our stay at Riva was pleasant, the beach was very convenient and clean, the staff were courteous, helpful and the resort is as green and lush as you could imagine. The spa was great, and the gym facility was readily accessible and clean. The resort and restaurants themselves are great, but have some strange policies- the resort refuses to give you a second room key which makes the stay quite inconvenient. The rooms have a button for DND, which disables when you take the room key out from the slot to turn on power.
+The location of the hotel is great , besides that the worst thing in my permanence is been the various music festival running at the hotel, with very loud music until late in the night. You could barely sleep and the party would start very early in the afternoon, with sound check at 6 in the morning. The hotel in itself is overpriced , the rooms are old and badly preserved , everything looks like is falling apart, and construction with loud noises are running everywhere.