“It is a nice hotel, but the management has to make sure it’s staffing appropriately and not give late checkouts till 2 P”
+Clean and spacious and near lots of shops and restaurants.
−I did not like they we had to wait over an hour in the lobby to get our room after it was check-in time. I guess they were shortstaffed and they let other customers have late checkouts so none of the rooms were ready. The poor guy at the front desk was trying his best, but he couldn’t accommodate everybody. We were late getting ready because we had gotten the hotel for a concert. We were hoping to get something to eat before we leaving, but we didn’t have time because we waited so long for our room. When we got into our room, there were no towels. They must’ve had to clean the room super fast. I do give credit to the short staff that they had that actually showed up, but management should’ve come in to help.
Kathleen
美国 · 独自出行 · 2026年8月
+As advertised. Enough room for 4 adults. Close to hall of fame.
−Not enough towels. With 4 people, there should have been towels in both bathrooms. When you book, they know there's 4 adults. They should have stocked accordingly. Small drinking glasses. Regular sized dinner plates don't allow the cupboard to close all the way.
Roberts
美国 · 独自出行 · 2026年8月
+The staff was very friendly and helpful.
−The pool wasn't open. We were a little disappointed about that.
stacie
美国 · 朋友结伴 · 2026年5月
+The staff was very helpful and courteous. Yoshi and Micheal were the best. After having a bad experience at 2 other hotels they made us fill at easy and we finally got a good nights rest.
Marchelle
美国 · 情侣出游 · 2026年5月
“Difficulty checking in the clerk was unable to find our reservation took over an hour”
+N/A
−N/A
−Hotel was being remodeled and wasn't told that. Half the property was full of trash and old furniture. Pool was down. Our room wasn't updated yet, but dingy. We had to wait a hour after check in for the housekeeper to finish cleaning. The price was 308, but was charged 355.
Samantha
美国 · 家庭出游 · 2026年3月
“Great location, amazing staff, & spacious comfy rooms!”
+Location was great, room was huge & very clean! Staff were fun & friendly, basketball court was nice, the sweet lady who does breakfast is amazing!
−The hotel was undergoing some construction, but even with construction going on there were 0 complaints!
“I hope we stay there again. That means our school makes it back to the state championships next year”
+The staff went above and beyond to go the extra mile. First, the front desk staff was very friendly, dressed like they were going to the academy awards, and gave us bonus bon voy points just for having to wait a few minutes for our room to be ready.
−I really don't have anything critical to say. The fireplace in our room was out of order, but those things happen sometimes. We weren't there to spend much time in the room so it was not much of an inconvenience.
Joyce
美国 · 朋友结伴 · 2025年11月
“Didn’t stay was refused reservations”
−The company tried to overcharge my credit card and I had called on Tuesday to verify my reservation they said I was all set. Checked my email on Thursday and they sent me a letter stating they had cancelled my reservation. Something very fishy is going on with this location. I spent 20 minutes on the phone with the front office and they continued to stay that it was booking.coms fault . I booked this place 4 months in advance
Barbiedoll
美国 · 朋友结伴 · 2025年10月
“Great room with 2 separate bedrooms each with own full bath. Deb and Val at front were awesome!”
+I like that the location was a little removed from the main drag of all the highways. It was set back off the road on a quieter location. Our suite had 2 separate bedrooms with full bathrooms in each. That was the best! The beds and pillows were very comfortable and the sheets were cozy. We also liked that we had the middle area as a kitchen and living room thus we could hang out there together. The breakfast offered nice options including bacon, sausage, eggs, waffles, yogurts, oatmeal bar, hot coffee, etc.
−I would suggest having luggage racks in the bedrooms to put your suitcases on. It is just more sanitary.