William
乌干达 · 情侣出游 · 2026年10月
“Didn’t enjoy the stay from the time the not friendly check-in staff so rudely didn’t listen to my smoking concern. Will”
+Nice views of the lake
−I cannot pay $300 a night and while booking, I purposely paid that premium price because the room had and I knew I would be able to smoke on the balcony as there was no mention of the restriction. I was told this when checking in, very rudely, that I must go take the elevator and look for a designated smoking area … that’s not acceptable when I pay that price! If it would have been mentioned, I would have rather chosen another of the many cheaper options
Stephen
英国 · 独自出行 · 2026年10月
+The staff were all very friendly and welcoming and they went out of their way to make my stay special. Hotel was very clean throughout and my room was spacious and comfortable. Location was perfect - right on the lake, safe and very close to the airport. Breakfast was superb and the restaurant had a good choice of meals.
−Nothing to report.
Carla
美国 · 独自出行 · 2026年10月
“Delightful”
+The location
−The price. Higher than I thought it should be for Uganda
Barbara
英国 · 独自出行 · 2026年9月
“Great hotel”
+Fabulous location and great food
−Rooms a bit dated
Poorni
澳大利亚 · 情侣出游 · 2026年8月
“Close to the Airport”
+It is very close the airport and therefore our small stay made it easy. They arranged a complimentary shuttle service to pick us up and staff was friendly.
“Beautiful Hotel”
+We stayed here basically with just enough time for a very late dinner and sleep. The hotel was clean, beautiful, spacious and had an amazing view. It's right on the lake! The pool area was gorgeous! The staff was friendly! The service was very slow at the bar and restaurant, but what they made was tasty. Only complaint was that it took 1/2 hour to get my drink at the bar. It was delicious, but not sure why it took so long. I would recommend this Protea hotel.
767herbertj
独自出行 · 2026年7月
“No quiet place to be”
+The pool is nice but it is totally overcrowded by children! There is no chance you can relax at the pool.
Davnico
埃塞俄比亚 · 独自出行 · 2026年7月
“Rapport qualité prix très décevant”
+Parking et emplacement
−A notre arrivée, la clim de la première chambre ne fonctionnait pas correctement. On a dû changer de chambre après plus de 30 minutes. Ce n'est pas acceptable pour un hotel de cette catégorie. Le mode "swing" de la clim ne marchait pas dans les deux chambres. Le check out à 10 heures n'est pas non plus digne de ce standard ce devrait être 12h comme dans tous les établissements de ce standards. Pas de clim dans la salle de restaurant où il fait très chaud au petit déjeuner Il n'y a qu'un ascenseur, vous devez traverser tout l'hôtel pour le prendre, ce n'est pas du tout bien pensé Pas de boisson de bienvenue à l'arrivée Le rapport qualité prix est très peu satisfaisant. Pour 347 USD la nuit, on s'attend à beaucoup mieux.
Abert
乌干达 · 情侣出游 · 2026年7月
+All was well
Barbara
英国 · 独自出行 · 2026年6月
+Location and the lovely Brenda who made me feel so welcome, absolute credit to this hotel